Housing Erroneously Demolished

Date & Time: 11/20/19
Frequency: N/a
World name: Hyperion
Character name: Kawaii Neko
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Ninja/80
Party or solo: solo
In-game time: unknown
Area and coordinates: Shirogane Housing district
Housing: my personal house, small plot
****MY HOUSE WAS ERRONEOUSLY DEMOLISHED***
I logged into my house around Halloween to check out some of the Halloween event items. Halloween was less than a month ago, let alone 45 days ago. I never received any warning about upcoming demolition--I have checked all email accounts and spam folders. I know the email address is trusted because I received a demolition warning in 2016, which I quickly rectified. I have been a frequent player since launch, and I have a legacy account. I never go 45 days without stepping foot in my house. Please fix this!

Connection Specs
- Type of internet connection/provider: cable/comcast
- Modem maker/model number: irrelevant


■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: PS4Pro