Automatic collectable syntesis not working

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Date & Time: 10/29/2019
Frequency: always
World name: Exodus
Character name: Fugu Barr
Retainer name: N/A
NPC name: Dadden
Monster name: N/A
Class/Level: Weaver, level 78
Party or solo: Solo
In-game time: 11:09 AM (ET)
Area and coordinates: Eulmore Canopy 11.7, 11.4
Housing: N/A
Steps:
1. Buy Flyer Printing Materials for Kai-Shirr custom delivery (Collectable only)
2. Attempt to craft, but it does not automatically turn on collectable synthesis mode as stated in the patch notes.
3. It still produces collectable items, but the usual collectable crafting interface does not appear, making one think it's making the wrong items.
*Add more steps if necessary

Connection Specs N/A, not performance related.