Still having this issue.
Unable to download patch files. [30413][25008][20495][20495]
Printable View
-
10-30-2019, 05:30 AMIcarasUnable to download patch files. [30413][25008][20495][20495]
-
10-30-2019, 05:44 AMEinmimiria
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
When did this start happening? Do you recall anything changing/updating on your home network that coincides with this? What platform are you playing on?
What have you done so far in order to alleviate the issue?
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
10-30-2019, 05:50 AMKronocidal
same problem
problem didnt exist until this update and started to occur once the new launcher began downloading the update
using PC with no changes to my network in well over a year
tried using old config version of launcher .. problem persists
tried downloading from steam client but as soon as FFxiv launcher begins download problem persists -
10-30-2019, 06:00 AMIcarasThis starting happening last night (approx 9PM AEST 29/10/19)Quote:
Originally Posted by Einmimiria
Have made no changes, was able to patch/play before this.
I have restarted my PC and restarted my router 2 times, so far this has had no effect. -
10-30-2019, 07:59 AMKirion_Thanatos
Aussie here. Was getting the same error and tried everything. Only thing that worked for me was using a VPN to tunnel to Singapore. Don't know if it will work for others the same way but hope it helps.
-
10-30-2019, 08:24 AMMiyuken
Hello, I'm also an Australian with this issue. Same error code on both launchers. Download stops at 48mb and throws up the above error.
I'm on PC, I was playing the game yesterday with no issues. Here are all the things I have tried to fix the issue:
-I have tried restarting my router and PC several times.
-Checked all my firewall settings to insure ff14 is still co-operating.
-Flushed and tried static DNS settings
It feels like a permissions issue somewhere but I can't find it. Maybe it's external on Squares end? -
10-30-2019, 08:57 AMKronocidal
tried the VPN tunnel to singapore and still have the same error message when patch starts downloading ... happens around 48Mg
-
10-30-2019, 09:02 AMAyla_Alteria
yep aussie and stops at 48 for me too :(
-
10-30-2019, 09:17 AMEinmimiriaThank you for the reply Icaras.Quote:
Originally Posted by Icaras
You may want to try some of the following in order to alleviate the issue:
1) If you are using a wireless connection, try connecting to your router with an Ethernet cable.
2) Make sure your anti-virus has the appropriate exceptions for Final Fantasy XIV.
3) Check the following Port Ranges on your router/modem to ensure that they have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP can open these ports for you.
4) Try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.
5) The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
10-30-2019, 09:37 AMHailMary
Am Aussie. Also has the same problems, with the exact same error code. I've tried turning off my firewall, changing the DNS and flushing it, followed the above steps to make changes to Internet Explorer, clean booting my PC, using a VPN... All failed.
The only method I haven't tried is porting forward, as I am reliant on public wifi and trying to get into the default gateway just leads me to a 'Connection Error' page.
I just wish there was a way to manually patch instead of going through the launcher. This would make life so much easier than jumping through all this technical hoops.