Companion App Technical Difficulties (Oct. 1, 2)

We are currently experiencing technical issues with the FINAL FANTASY XIV Companion App where an error occurs and users are unable to use the app normally.

We are currently investigating and addressing the issue. We apologize for any inconvenience this may be causing and thank you for your patience and understanding.

[Date & Time]
Under investigation

[Details]
An error may occur and users are unable to use the app normally.

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV Companion App

During the following period, we experienced technical issues with the FINAL FANTASY XIV Companion App where users were unable to properly access the app.

We are pleased to announce that the issue has now been resolved, and apologize for the inconvenience it may have caused.

[Date & Time]
Sep. 30, 2019 8:00 p.m. to Oct. 2, 2019 1:30 a.m. (PDT)
Oct. 1, 2019 3:00 to Oct. 2, 2019 8:30 (GMT)
Oct. 1, 2019 4:00 to Oct. 2, 2019 9:30 (BST)

[Details]
An error may occur and users are unable to use the app normally.

[Cause]
Server program issue

[Affected Service]
FINAL FANTASY XIV Companion App