I got 90k'd 5-6 times in one match. What is this?
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I got 90k'd 5-6 times in one match. What is this?
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
When did this start happening? Do you recall anything changing/updating on your device or home network that coincides with this?
What platform are you playing on (PC, PS4, MAC)?
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
Hello. Thank you for responding. I am on PC/Windows 10. I believe it started after the last patch/update, so only fairly recently. Last night was just particularly horrible. I spent more time offline/in que than in the game for that match.
Happened again tonight.
Good morning and thank you for the reply.
Are you connected directly the router or are you using wifi? Is the game application allowed through the fire wall?
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I am connected to the router/wired. FFXIV is allowed.
Thank you for the reply Kaliya.
To clarify, do you only disconnect while in PvP matches? Do you experience disconnections or lag in any other part of the game?
If you haven't tried already, here are some troubleshooting steps that may help the situation:
1) Check the following Port Ranges on your router/modem to ensure that they have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP can open these ports for you.
2) Try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.
3) The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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