Can not log in

Hello,

Although when I look to mog station it seems my service account is registered and still have at least 10-14 days in my sub, when I am trying to log in I got this message;

"FINAL FANTASY XIV has not yet been registered with this service account or your subscription has expired.
To play the game, you must first complete the registration process using the registration code included with your purchase.
To register, visit the FINAL FANTASY XIV: Mog Station (https://sqex.to/Msp). "

Can you please help

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the European Support Center. Please use the following link to contact them:

https://support.eu.square-enix.com/c...hp?id=612&la=2

I will be moving this thread to 'Separate Support Required'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.