Message in a Bottle missed cuscene

While done Rising 2019 event quest, cutscene after speak with Wandering Minstrel didn't appear. His dialog (not in cutscene) just end and you need go back to Eastern La Noscea. Moreover, after that - cutscene missed in Unending Journey

Date & Time: N/A
Frequency: 100%
World name: Odin
Character name: Sky Ash
Retainer name: N/A
NPC name: Wandering Minstrel
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: Ul'dah - Steps of Nald- Ruby Road Exchange (9.9-8.2)
Housing: N/A
Steps:
1. Speak with that NPC because of the quest
2. After dialog conversation over and "return to costa del sol". So,
*Add more steps if necessary

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