Unable to purchase Glamour Prism craft

When going to purchase the Glamour Prism recipe for Blacksmith, I found that the menu to purchase it was not available. I have completed the prerequisite quest Absolutely Glamourous some time ago, before patch 5.0, but did not notice anything off back then. I checked my journal for completed sidequests and only found the first one that Swyrgeim provides (Colour Your World). This alone doesn't make sense as I can cast Glamour and remember completing the DoH sidequest afterwards. Both if I Had a Glamour and Absolutely Glamourous were missing from the complete section of the journal. This is also likely the reason why I didn't have access to the purchase menu.

How to Resolve: I found that this issue (minus the missing sidequests in the journal) can be corrected by completing the Submission Impossible sidequest available in Mor Dohna.

As I ran into this issue only once with one character, my best guess is that this may be a bug that does not occur often. I could not find any consistent way to replicate the bug, so perhaps it was tied to something in one of the previous patches. Correcting the missing purchase option does not fix the sidequests missing from your journal.

Date & Time: 8/22/19 11:00PM
Frequency: Once
World name: Famfrit
Character name: Cody Sectoral
Retainer name: None
NPC name: Goberin, Swyrgeim
Monster name: None
Class/Level: Level 41 Blacksmith
Party or solo: Party of 2
In-game time: 7:00PM
Area and coordinates: X:12.2 Y:14.9
Housing: None
Steps:
1. Do not have Submission Impossible complete
2. Complete If I Had a Glamour
3. Complete Absolutely Glamorous
4. Both quests will not be in the completed section of the Journal and the purchase option will not become available at the Crafting Tome Vendor
*These steps may not reproduce the issue, as this appears to be a character specific issue.

Connection Specs
- Type of internet connection/provider: Telstra
- Modem maker/model number: NetComm

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Education 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E1782IMS.114
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16336.297MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18768.297MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 236.336GB SYSTEM_FREEDISC_SPACE 25.694GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 911.478GB SYSTEM_FREEDISC_SPACE 88.062GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.983GB SYSTEM_FREEDISC_SPACE 942.457GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3029.875 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.148 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_28561576d9165991\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_28561576d9165991\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_28561576d9165991\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_28561576d9165991\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3039
SYSTEM_GRAPHICS_DRIVER_DATE 4/17/2019 09:30:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Stadium USBPRO)
SYSTEM_SOUND_DEVICE_ID {BF32A838-175E-4889-988D-1F8DECDFA644}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A23E6112-A81A-41AF-A1C0-8EA1989603E9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8117
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {400B1AD0-B58B-11E6-8003444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {400B1AD0-B58B-11E6-8004444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {400ACCB0-B58B-11E6-8001444553540000}
SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40161750-B58B-11E6-800E444553540000}
SYSTEM_INPUT_NAME Steelseries Consumer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 64 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4015A220-B58B-11E6-800A444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4015A220-B58B-11E6-800B444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4015A220-B58B-11E6-800C444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4015C930-B58B-11E6-800D444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {54225AB0-C0D7-11E9-8001444553540000}
SYSTEM_INPUT_NAME Stadium USBPRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5422A8D0-C0D7-11E9-8002444553540000}
SYSTEM_INPUT_NAME Stadium USBPRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E2056E0-2F79-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 100 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E214140-2F79-11E7-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 100 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E233D10-2F79-11E7-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 100
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: MSI 6QD Dominator G
Laptop Model Number: GT72

Gamepad Manufacturer: N/A (Using Mouse and Keyboard)
Gamepad Model Name: N/A (Using Mouse and Keyboard)
Gamepad Part Number: N/A (Using Mouse and Keyboard)

Browser Information
- Name and version of the browser currently in-use: Chrome 76.0.3809.100 (64-bit)

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