Singtel users (Singapore) having frequent disconnection after Friday's maintenance

Hi, I'm a Singtel (ISP) user in Singapore. Me and some of my friends using Singtel have been having frequent disconnection at random after last Friday's emergency maintenance (9 August 2019). It can happen at any map, and the disconnection is seemingly random.

When there's disconnection, normally we'll get 90k error. Sometimes when I try to login again, I'll get disconnected and the game will exit.

Please fix this. The disconnection has been happening since last Friday.

We're in Tonberry server if that helps, although seems like people from Kujata/Typhon also experience this issue, and their ISP is Singtel as well.

Can confirm. On Singtel as well and having the exact same issue. I'm also getting a blacked out launcher when I try to reload the game.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

It seems the common factor between these reports is the ISP you are using. It may be that your ISP is having trouble routing you to the server. This doesn't necessarily mean that your internet connection is faulty, but you may have some trouble connecting to specific websites or services. I'd suggest contacting your ISP and making a report with them.

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