I have a mogstion and Lodestone glitch problem

I've already posted this on Twitter, so I'll post it here too
So it has been over a year now and this hasn't been fixed AT ALL!
I was wondering if any others are having this same glitch I'm getting or no?

Please Click here -> LINK

Facts; Both of my characters Sara Miraclefree (Moogle) and Friskalean Coral (Shiva) DO NOT exist in those worlds any more. They had been moved and changed into new forms and for one new name and transferred into other servers. What can I do? do I make characters there or something? I DON'T KNOW WHAT TO DO!?

EDIT: It's been over 2 months and STILL, they haven't fixed a bug on Mogstation and Lodestone!
Here's the twitter I did here; LINK