NA Data Center Network Technical Difficulties (Jul. 12)

We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.

More information will be provided as the situation develops.

[Date & Time]
From Jul. 12, 2019 1:10 a.m. (PDT)
From Jul. 12, 2019 8:10 (GMT)
From Jul. 12, 2019 9:10 (BST)

[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
・FINAL FANTASY XIV

During the times listed below, we were experiencing the following technical difficulties with the North American data center Worlds.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience this may have caused.

[Date & Time]
Jul. 12, 2019 1:10 a.m. to 6:40 a.m. (PDT)
Jul. 12, 2019 8:10 to 13:40 (GMT)
Jul. 12, 2019 9:10 to 14:40 (BST)

[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
・FINAL FANTASY XIV