Random DX11 error and crashes post July 4th 2019 patch
Description:
Following the July 4 2019 Patch, random DX11 errors appears while navigating around in the world. I cannot identify specific steps to reproduce this. Happends tipically after at least one hour of play. These error did not show up before the July 4 patch. The first error tipically does not crash the game and i can more the error prompt away, but if i get a second one, the game with crash.
I do use borderless windowed with a high refresh rate, G-Sync monitor (144hz).
Update: The Dancing Plague (Extreme) is a significant source of the errors.
The error message:
Quote:
An unexpected error has occured. Exiting FINAL FANTASY XIV.
2019-07-02_08:15
sdk_legacy_led_+6295A
sdk_legacy_led_+65FBA
sdk_legacy_led_+6289E
sdk_legacy_led_+680F2
sdk_legacy_led_+5EABE
sdk_legacy_led_+521C3
sdk_legacy_led_+5C139
ffxiv_dx11.exe+44E022
Details template:
Date & Time: July 4th 2019 14:30
Frequency: Every 2 hours ish.
World name: Jenova
Character name: Indra Spharai
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: Mnk 70 (happens on any job)
Party or solo: happens on both
In-game time: 9:15
Area and coordinates: Last time it happened was Il Mheg (23, 34). Happened in other areas. The Dancing Plague (Extreme) as well.
Housing: n/a
Steps: No specific steps can be identified. Happens randomly when navigating zones.
Connection Specs
- Type of internet connection/provider: Cable (Videotron) 30Mbps download / 10Mbps Upload
PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\max\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 03/21/14 09:37:11 Ver: 14.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16328.754MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18760.754MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.299GB SYSTEM_FREEDISC_SPACE 38.890GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 2809.255GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 504.165GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8164.377 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8164.377 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (HyperX 7.1 Audio)
SYSTEM_SOUND_DEVICE_ID {4021AA0C-B2CF-4F2E-A16A-2E4BED859C10}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {134BCE8E-18FB-4BB9-B66E-78165207D371}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7503
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2015 00:00:00
SYSTEM_SOUND VX2453 Series (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5AD68A15-C8E5-4C05-B1FB-8A82BE5A9B1E}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5E91D62C-7551-410B-91AC-AB2E9E06E95E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7503
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2015 00:00:00
SYSTEM_SOUND Dell S2716DG (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {93AEFE59-430F-4286-BEEB-CB5DE0D106D0}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C375620-A7C2-11E8-8001444553540000}
SYSTEM_INPUT_NAME G513 Carbon Tactile
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C37A440-A7C2-11E8-8002444553540000}
SYSTEM_INPUT_NAME G513 Carbon Tactile
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C37A440-A7C2-11E8-8003444553540000}
SYSTEM_INPUT_NAME G513 Carbon Tactile
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2DE40B0-6A18-11E6-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C20B7D0-DD78-11E6-8001444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FINAL FANTASY XIV
FFXIVLauncher
#undertown - Discord
FINAL FANTASY XIV
Untitled - Notepad
In-Game Bugs - Post New Thread - Google Chrome
NVIDIA GeForce Overlay
Untitled - Paint
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MSI Afterburner 4.5.0
Audacity 2.1.2
Battle.net
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WinSCP 5.13.7
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Xerox MFP PC Fax
Xerox Scan Process Machine
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Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
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FINAL FANTASY XIV - A Realm Reborn
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Microsoft .NET Framework 4.6 Targeting Pack
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Windows SDK for Windows Store Apps DirectX x86 Remote
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WinRT Intellisense UAP - en-us
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Universal CRT Tools x86
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Kits Configuration Installer
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Microsoft TestPlatform SDK Local Feed
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Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
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IntelliTraceProfilerProxy
Microsoft .NET Framework*4.6.1 Targeting Pack (Français)
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Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft ASP.NET Web Tools Packages 15.0 - ENU
Universal CRT Redistributable
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Universal CRT Headers Libraries and Sources
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Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
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Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
WinRT Intellisense UAP - Other Languages
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WinRT Intellisense IoT - en-us
Windows Team Extension SDK Contracts
vs_BlendMsi
Windows SDK for Windows Store Apps
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft UniversalWindowsPlatform SDK
Microsoft .NET Framework 4.6.1 Developer Pack (FRA)
Microsoft .NET Core 5.0 SDK
Microsoft Visual Studio 2017 Tools for Unity
Windows SDK for Windows Store Apps DirectX x86 Remote
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Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows SDK for Windows Store Apps Tools
Microsoft .NET Framework 4.6.1 Developer Pack
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Windows Team Extension SDK
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TypeScript SDK
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
ClickOnce Bootstrapper Package for Microsoft .NET Framework
Universal General MIDI DLS Extension SDK
Microsoft .NET Core SDK - 2.1.201 (x64)
WinRT Intellisense UAP - Other Languages
Windows IoT Extension SDK Contracts
Entity Framework 6.2.0 Tools for Visual Studio 2017
Windows 10 Update Assistant
Windows Mobile Extension SDK Contracts
WinRT Intellisense Desktop - Other Languages
Windows SDK for Windows Store Apps Contracts
Windows SDK Redistributables
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Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
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Visual C++ Library CRT Appx Resource Package
Windows SDK for Windows Store Apps Metadata
Visual C++ Library CRT Desktop Appx Package
vs_filehandler_x86
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
WinRT Intellisense PPI - Other Languages
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
Universal General MIDI DLS Extension SDK
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vs_minshellmsi
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows SDK Facade Windows WinMD Versioned
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Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows Team Extension SDK Contracts
Windows SDK for Windows Store Apps Tools
WinRT Intellisense PPI - en-us
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Microsoft System CLR Types for SQL Server 2017
Windows SDK DirectX x86 Remote
Windows App Certification Kit SupportedApiList x86
Intellisense Lang Pack Mobile Extension SDK 10.0.14393.0
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Closers
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Microsoft .NET Core SDK - 2.1.202 (x64)
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Microsoft .NET Core Host - 2.0.3 (x64)
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Application Verifier x64 External Package
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Windows SDK DirectX x64 Remote
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Application Verifier x64 External Package
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${{arpDisplayName}}
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Python 3.7.3 Core Interpreter (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
icecap_collection_x64
Python 3.7.3 Utility Scripts (64-bit)
Python 3.7.3 Standard Library (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
FINAL FANTASY XV BENCHMARK
Application Verifier x64 External Package
Python 3.7.3 Tcl/Tk Support (64-bit)
NVIDIA Nsight Visual Studio Edition 5.6.0.18099
Intel(R) ME UninstallLegacy
Blender
Windows App Certification Kit Native Components
Microsoft Visual Studio Code
Microsoft System CLR Types for SQL Server 2017
Ventrilo Client for Windows x64
Microsoft Visual Studio Team Foundation Server 2015 Update 1 Office Integration (x64)
Microsoft .NET Core Runtime - 2.0.3 (x64)
Microsoft System CLR Types for SQL Server 2014
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000030F8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000021AC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002640
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000018EC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00001C10
C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe 00001250
C:\Program Files\LGHUB\lghub.exe 00002FE4
C:\Program Files\LGHUB\lghub_agent.exe 00001840
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002024
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000053C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002D84
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001FBC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001D98
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002E28
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 000011B4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002520
C:\Users\max\AppData\Local\Discord\app-0.0.305\Discord.exe 00002B54
C:\WINDOWS\Explorer.EXE 00001A24
C:\WINDOWS\System32\svchost.exe 000023B0
C:\WINDOWS\system32\DllHost.exe 00000224
C:\WINDOWS\system32\SettingSyncHost.exe 00001EE8
C:\WINDOWS\system32\conhost.exe 0000222C
C:\WINDOWS\system32\mspaint.exe 000025FC
C:\WINDOWS\system32\notepad.exe 00003388
C:\WINDOWS\system32\sihost.exe 00001458
C:\WINDOWS\system32\svchost.exe 00001AA0
C:\WINDOWS\system32\taskhostw.exe 0000181C
C:\WINDOWS\system32\wbem\unsecapp.exe 00002CF8
C:\Windows\System32\CompPkgSrv.exe 00000528
C:\Windows\System32\GameBarPresenceWriter.exe 000031B8
C:\Windows\System32\RuntimeBroker.exe 000022EC
C:\Windows\System32\SecurityHealthSystray.exe 00002AD8
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001E8C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001C30
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001BA4