PLD level 80 quest not appearing?

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Date & Time: 6/29/2019 4pm CST
Frequency: ?
World name: Excal
Character name: Emily Hunter
Retainer name:
NPC name: Jenlyns
Monster name:
Class/Level: PLD 80
Party or solo: solo
In-game time:
Area and coordinates: Uldah, step of thal 10.8 11.1
Housing:
Steps:
1. Completed MSQ "Shadowbringers" Quest
2. Completed tank role quest "To Have and Lost" Lv. 80
3. Jenlyns does not appear in Uldah
*Add more steps if necessary