Fps Drops Issue

Hello!

With the expansion coming, and everybody optimizing their computers, I was wondering what the extent of my computer's capabilities are.

I tried adjusting the graphics to see how far I can push them, and when setting them up on Maximum, I noticed that while I can reach 60 fps and stay on that value, in crowded areas, but also in large wilderness areas such as the Azim Steppes, it would drop to 45 fps and hover between 45 and 50 fps.

Following the system requirements list, my computer is built as follows:

CPU Intel core i7-4771 3.50 ghz

RAM 16GB

OS Windows 10

VIDEO CARD GeForce GTX 960

My question is, should I be experiencing this kind of fps? Is it possible to get it to stay at a stable 60?

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing FPS drops. Have ay updates or changes been made to the PC? Has the resolution been changed at all? Could you also provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Hope to see you online!

As per how long I have been experiencing the fps drops, I believe as long as Stormblood release. I mostly played on Standard settings for optimal performance, and just now started looking into this.

No updates or changes have been made to PC, the only thing I did update recently was the Nvidia driver for the video card as it hadn't been updated in a long while.

No changes were made to the resolution.

Here is the system report below:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\UTENTE\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64 bit (6.2, build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-4771 CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/27/15 10:10:13 Ver: 24.01
SYSTEM_LANGUAGE italiano (Impostazioni internazionali: italiano)
SYSTEM_MEMORY 16325.234MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32709.234MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.919GB SYSTEM_FREEDISC_SPACE 157.685GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.617 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglese
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altoparlanti (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {247F6E2F-B824-4455-A276-5AD2F4BF21ED}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7224
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 4/15/2014 00:00:00
SYSTEM_SOUND DELL ST2321L (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2385DD22-FF6C-4398-A137-BAAC09FDEB8F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4DDE0654-73CE-4ED7-BB73-FD8A9275E394}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7224
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 4/15/2014 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E6A7F6C0-3B03-463F-AFBC-960F2BAC5549}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7224
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 4/15/2014 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastiera
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {85F7DE40-FAEC-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming MECH KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {85FA2830-FAEC-11E8-8002444553540000}
SYSTEM_INPUT_NAME CY04030201020300
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40DA6280-37CF-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40DAD7B0-37CF-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40DAFEC0-37CF-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {85FA2830-FAEC-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming MECH KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40DB25D0-37CF-11E5-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B92D4F60-4447-11E6-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV, The Lodestone - Google Chrome
#news-and-liveletters - Discord
RzStats : Razer Synapse Statistics Manager
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Creative Cloud
Adobe Flash Player 21 NPAPI
Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
MSI Afterburner 4.6.1
Battle.net
Dungeons & Dragons Online v2600.0045.9717.4070
Canon Utilities CameraWindow DC 8
FF Logs Uploader
Vampire The Masquerade - Redemption
Google Chrome
K-Lite Codec Pack 11.1.0 Full
League of Legends
Canon Utilities Map Utility
Mozilla Firefox 37.0 (x86 it)
Mozilla Maintenance Service
NCSOFT Game Launcher
BioWare Premium Module: Neverwinter Nights(TM) Kingmaker
Norton Security
Origin
Overwatch
Overwolf
Adobe Photoshop CC 2018
RivaTuner Statistics Server 7.2.2
Steam
Cthulhu Saves the World
Dreamfall: The Longest Journey
The Longest Journey
Syrinscape Fantasy Player 1.3.3-20160816
WildStar
WinRAR gestione archivi
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft XNA Framework Redistributable 3.1
osrss
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Intel(R) USB 3.0 eXtensible Host Controller Driver
FINAL FANTASY XIV - A Realm Reborn
univcredist
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
HiPatch
Hi-Rez Studios Authenticate and Update Service
FF Logs Uploader
The Sims™ 4
Java Auto Updater
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Apple Software Update
Futuremark SystemInfo
CDBurnerXP
Supporto applicazioni Apple (32 bit)
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2005 Redistributable
Skype Click to Call
Adobe AIR
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
OpenOffice 4.1.1
TERA
Microsoft Visual C++ 2005 Redistributable
Adobe Refresh Manager
Adobe Acrobat Reader DC - Italiano
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 1.1
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 RC Redistributable (x64) - 14.0.22816
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
Microsoft WSE 3.0 Runtime
Asmedia ASM104x USB 3.0 Host Controller Driver
Plantronics® GameCom 780 Software for Dolby® Headphone
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Software per periferiche con chipset Intel®
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
GIMP 2.8.22
Guild Wars 2
Notepad++ (64-bit x64)
Microsoft Office 365 ProPlus - it-it
Intel(R) Network Connections 19.1.51.0
Secret World Legends
The Elder Scrolls IV: Oblivion
Castlevania: Lords of Shadow 2
Vampire: The Masquerade - Bloodlines
Darkest Dungeon®
Pillars of Eternity
Town of Salem
RPG Maker MV
FINAL FANTASY VI
Acceleration of SUGURI 2
Dungeon Siege 2
The Park
Stardew Valley
Divinity: Original Sin 2
Titan Quest Anniversary Edition
Forgotton Anne
WORLD OF FINAL FANTASY
Life is Strange: Before the Storm
Pillars of Eternity II: Deadfire
Thimbleweed Park
Dungeon Painter Studio
Pathfinder: Kingmaker
The Divinity Engine 2
Monster Prom
Anima Gate of Memories: The Nameless Chronicles
Coloring Pixels
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Java 8 Update 45 (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel® Trusted Connect Service Client
Intel(R) Rapid Storage Technology
Update for Windows 10 for x64-based Systems (KB4023057)
Windows Setup Remediations (x64) (KB4023057)
Apple Mobile Device Support
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Supporto applicazioni Apple (64 bit)
NVIDIA Ansel
Pannello di controllo NVIDIA 430.86
NVIDIA Driver grafico 430.86
NVIDIA GeForce Experience 3.19.0.94
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
Aggiornamenti NVIDIA 37.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA Driver audio HD 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.94
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Rapid Storage Technology
Microsoft .NET Framework 4.6.1
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Intel(R) Network Connections 19.1.51.0


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 000022E0
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 00003FB4
C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe 000043CC
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00002EA4
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 000004A8
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00001194
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00000C04
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002940
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002F78
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001320
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000047C
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe 00003C14
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 0000405C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000018D0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000337C
C:\Program Files\Plantronics\GameCom780\GameCom780.exe 00004264
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003DF0
C:\Program Files\Windows Defender\MSASCuiL.exe 000000FC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.210.0_x64__kzf8qxf38zg5c\SkypeHost.exe 0000180C
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.18071.11811.0_x64__8wekyb3d8bbwe\Video.UI.exe 000012EC
C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00003068
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00002D90
C:\Users\UTENTE\AppData\Local\Akamai\netsession_win.exe 00002084
C:\Users\UTENTE\AppData\Local\Discord\app-0.0.305\Discord.exe 00000F90
C:\Users\UTENTE\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004310
C:\Users\UTENTE\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00000174
C:\Users\UTENTE\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 0000287C
C:\Users\UTENTE\Documents\My Games\FF XIV ARR\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000026A4
C:\Users\UTENTE\Documents\My Games\FF XIV ARR\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000023C
C:\WINDOWS\Explorer.EXE 00003E1C
C:\WINDOWS\SysWOW64\cmd.exe 00001E64
C:\WINDOWS\system32\ApplicationFrameHost.exe 000013B8
C:\WINDOWS\system32\DllHost.exe 00003BAC
C:\WINDOWS\system32\MusNotifyIcon.exe 0000308C
C:\WINDOWS\system32\SettingSyncHost.exe 00003360
C:\WINDOWS\system32\conhost.exe 00001954
C:\Windows\System32\RuntimeBroker.exe 00003248
C:\Windows\System32\smartscreen.exe 00003D4C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000814
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002AD0
c:\windows\system32\sihost.exe 00001D1C
c:\windows\system32\svchost.exe 00003DC4
c:\windows\system32\taskhostw.exe 000013AC

Thank you for your help!

Thank you for the update Dailonihil. I apologize for the delay in our response.

The graphical requirements for Shadowbringers will be very similar to Stormblood. The kind of performance you are seeing now seems normal for your hardware and is likely what you'll be seeing for the new expansion.

If you want to improve your FPS, you will need to lower some graphical settings. Ambient Occlusion, Reflections and Parallax Occlusion tend to have the biggest impact on FPS.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!