DirectX Fatal Error 10000000
the game gives the DircetX Fatal Error after signing into the launcher and pressing the Play button, the game won't start up with Direct11 but can do so with Direct9, game was running fine on Tuesday, June 11th at night. Have updated graphic drivers, uninstalled and reinstalled them. Uninstalled and reinstalled Final Fantasy XIV. I have disabled everything in the “Start up” Tab of Task Manager, tried to run XIV in compatibility mode for both Windows 7 and 8. Have also tried starting the game in both Borderless Window and Fullscreen
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Phillip\Documents
FINAL FANTASY XIV - A Realm Reborn D:\FinalFantasyXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0702
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16323.152MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18755.152MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 150.000GB SYSTEM_FREEDISC_SPACE 14.541GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2624.698GB SYSTEM_FREEDISC_SPACE 1780.982GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8172.219 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.576 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.11015.9003
SYSTEM_GRAPHICS_DRIVER_DATE 6/3/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8172.219 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.576 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0343273.inf_amd64_4fc924145cc7cbd1\B343215\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.11015.9003
SYSTEM_GRAPHICS_DRIVER_DATE 6/3/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 6 - SONY TV (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1694C9BB-D8B1-47A7-B15A-C15130AF9F80}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0010
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/30/2019 00:00:00
SYSTEM_SOUND 1 - LCD TV (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {4785BB0B-D49A-461D-8EF2-D3816F72B0B1}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0010
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/30/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E26A5F0-2F81-11E7-8001444553540000}
SYSTEM_INPUT_NAME Monect Hid Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {0E298C20-2F81-11E7-8002444553540000}
SYSTEM_INPUT_NAME Monect Hid Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {60A88EA0-E528-11E5-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {60A9EE30-E528-11E5-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2F0F380-4469-11E6-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {60AA1540-E528-11E5-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2F11A90-4469-11E6-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {60AA3C50-E528-11E5-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2F11A90-4469-11E6-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
boot
Fatal DirectX Error and Windows 10 May Update. - Google Chrome
Microsoft Store
Microsoft Store
Settings
Settings
Switch USB
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
7-Zip 16.04
Advanced Combat Tracker (remove only)
MSI Afterburner 4.6.1
Aura Kingdom version 1
Battle.net
Dolphin
Dropbox
Glyph
Google Chrome
Grand Fantasia version 1
CyberLink PhotoDirector 3
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
Realtek USB Wireless LAN Driver
FINAL FANTASY XI: Seekers of Adoulin
ASUS Music Maker
Mudfish Cloud VPN v4.5.1
NCSOFT Game Launcher
PC Remote Receiver 5.4.0.0
PCSX2 - Playstation 2 Emulator
Princess Evangile
RPG Maker MV
Skype version 8.28
Steam
Ultimate Boob Wars!! ~Big Breasts vs Flat Chests~
Uplay
VLC media player
Windows Live Essentials
World of Warcraft
Yumina the Ethereal
Windows Live UX Platform
ASUS Manager - Family Safety
Catalyst Control Center Profiles Desktop
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Windows Live Essentials
Windows Live UX Platform Language Pack
Photo Gallery
Dropbox Update Helper
Movie Maker
Cisco PEAP Module
eManual
TERA
Windows Live Temel Parçalar
CCC Help Danish
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Bing Bar
Ragnarok Online
MSXML 4.0 SP3 Parser
Galería de fotos
CCC Help Russian
Windows Live Essentials
Windows Live Photo Common
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Windows Live UX Platform Language Pack
Movie Maker
Windows Live 软件包
Galeria de Fotografias
Movie Maker
Windows Live UX Platform Language Pack
CCC Help Greek
Photo Common
CCC Help Czech
FINAL FANTASY XIV - A Realm Reborn
Συλλογή φωτογραφιών
ASUS Manager - Ai Booting
Movie Maker
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS Manager - Backup & Recovery
Photo Common
Movie Maker
CyberLink PhotoDirector 3
Firebird SQL Server - MAGIX Edition
Movie Maker
FINAL FANTASY XI: Chains of Promathia
Fotogalerie
Windows Live Communications Platform
Galerie de photos
NVIDIA PhysX
PlayOnline Viewer & Tetra Master
AMD Settings
CCC Help Portuguese
Windows Live Essentials
CCC Help Korean
FINAL FANTASY XI: Wings of the Goddess
Movie Maker
Realtek Card Reader
Movie Maker
CCC Help German
Fotogalleriet
Windows Live UX Platform Language Pack
CCC Help Turkish
Google Update Helper
Cisco EAP-FAST Module
Intel(R) Management Engine Components
Windows Live UX Platform Language Pack
Windows Live Installer
Windows Liven peruspaketti
Windows Live Essentials
Windows Live Essentials
ASUS Manager - Update
Photo Common
FINAL FANTASY XI
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Photo Common
CCC Help Hungarian
FINAL FANTASY XI: Rise of the Zilart
Movie Maker
Microsoft Visual C++ 2005 Redistributable
Catalyst Control Center - Branding
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CCC Help Chinese Traditional
Windows Live UX Platform Language Pack
SlimDX Runtime .NET 4.0 x86 (January 2012)
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
Windows Live 程式集
Microsoft Visual C++ 2005 Redistributable
Raccolta foto
Photo Common
XSplit Gamecaster
CCC Help Finnish
Windows Live Essentials
Photo Common
MSVCRT
MSVCRT110
Microsoft Office
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
CCC Help Polish
CCC Help Chinese Standard
Photo Common
AMD Catalyst Control Center
Photo Gallery
CCC Help Norwegian
Photo Common
Visual Studio 2012 x86 Redistributables
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Aselia The Eternal v1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Realtek USB Wireless LAN Utility
Movie Maker
REALTEK Bluetooth Driver
REALTEK Wireless LAN Driver
Windows Live UX Platform Language Pack
Windows Live UX Platform Language Pack
Windows Live Essentials
FINAL FANTASY XI: Treasures of Aht Urhgan
SD Card Formatter
Movie Maker
Google Drive
CCC Help French
Product Video
Cisco LEAP Module
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Photo Common
Windows Live PIMT Platform
Valokuvavalikoima
Windows Live Essentials
Movie Maker
CCC Help Swedish
Movie Maker
CCC Help Spanish
Photo Gallery
Fotoğraf Galerisi
Windows Live UX Platform Language Pack
Windows Live Essentials
Aion
CCC Help English
Windows Live
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Plarium Games
Photo Common
Black Desert Online
ASUS Manager - SyncUp
Photo Common
CCC Help Thai
ASUS Product Register Program
Photo Gallery
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Photo Common
CCC Help Dutch
Windows Live SOXE
Arc
Windows Live UX Platform Language Pack
Windows Live SOXE Definitions
影像中心
Pokémon Trading Card Game Online
Photo Common
Movie Maker
Windows Live UX Platform Language Pack
ASUS Manager - Power Manager
Movie Maker
D3DX10
Windows Live UX Platform Language Pack
ASUS Manager - PC Cleanup
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
MTGArena
OpenOffice 4.1.2
FINAL FANTASY XI Seekers of Adoulin
照片库
Movie Maker
CCC Help Italian
Photo Common
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
ASUS App Box
Realtek High Definition Audio Driver
Photo Gallery
ASUS Manager
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Catalyst Control Center Localization All
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows Live Essentials
Windows Live UX Platform Language Pack
CCC Help Japanese
Foxit PhantomPDF
Nexus Mod Manager
7-Zip 16.04 (x64)
AMD Software
Bitdefender Agent
DAEMON Tools Lite
Logitech Gaming Software 8.92
Microsoft OneNote Home and Student 2016 - en-us
Intel(R) Network Connections 18.5.54.0
RuneScape Launcher 2.2.4
Speccy
Neverwinter
Dishonored
Warframe
Agarest: Generations of War
Child of Light
Agarest Zero
Dungeons 2
Fable Anniversary
FINAL FANTASY XIII
Agarest: Generations of War 2
RIFT
Dragon Age: Origins - Ultimate Edition
Yu-Gi-Oh! Legacy of the Duelist
Song of Memories
MU Legend
Dauntless
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ccc-utility64
Bitdefender Antivirus Free
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Intel(R) Network Connections 18.5.54.0
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
VC_CRT_x64
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
AMD Problem Report Wizard
Visual Studio 2012 x64 Redistributables
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Rapid Storage Technology
Microsoft Application Error Reporting
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ASUS Music Maker
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
Intel® Trusted Connect Service Client
AMD User Experience Program Installer
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
MSVCRT110_amd64
Branding64
AMD Settings
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Dropbox\Client\74.4.115\QtWebEngineProcess.exe 000028D0
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00000FF4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003730
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000028FC
C:\Program Files\Bitdefender Antivirus Free\bdagent.exe 00000808
C:\Program Files\DAEMON Tools Lite\DTAgent.exe 000022C0
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002CB4
C:\Program Files\Logitech Gaming Software\LCore.exe 00000DCC
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002410
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001220
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.46.60.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000018FC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.46.60.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002340
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000021A0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.29.22003.0_x64__8wekyb3d8bbwe\GameBar.exe 00002B44
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.29.22003.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00000E70
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19051.545.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002378
C:\Users\Phillip\AppData\Local\Akamai\netsession_win.exe 00002710
C:\Users\Phillip\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000618
C:\WINDOWS\Explorer.EXE 00000C18
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001998
C:\WINDOWS\system32\SettingSyncHost.exe 000022A0
C:\WINDOWS\system32\sihost.exe 00001AD0
C:\WINDOWS\system32\svchost.exe 00001770
C:\WINDOWS\system32\taskhostw.exe 00000CDC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000019AC
C:\Windows\System32\RuntimeBroker.exe 00000478
C:\Windows\System32\SecurityHealthHost.exe 00001F60
C:\Windows\System32\SecurityHealthSystray.exe 000027CC
C:\Windows\System32\smartscreen.exe 0000275C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002148
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002058
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000E90
D:\FinalFantasyXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000022A4
D:\FinalFantasyXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000910