Personal House Missing

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2018-06-09 07:15:00 UTC
Frequency:
World name: Balmung
Character name: Shadow Krusha
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Visit Housing area to find the house was now owned by someone else.
2. I visit both my personal house and the FC house every two weeks to keep the timer alive.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
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- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: