Actions Taken Against In-Game RMT & Other Illicit Activities (May 9)

Real money trading (RMT) and other illicit activities upset the balance of the game and, as such, are prohibited under the Terms of Service.

Because we have confirmed the existence of players who are engaging in these illicit activities, we have taken the actions listed below.

Time Period: Apr. 24, 2019 to May 8, 2019

・Participation in RMT/prohibited activities
　・Accounts terminated: 10,950
　・Accounts temporarily suspended: 12
・Botting activity (Using any number of third party tools that allow for automation)
　・Accounts terminated: 2
　・Accounts temporarily suspended: 17
・RMT advertising
　・Accounts terminated: 3,504

Players who discover any confirmed cheats should, under no circumstances, exploit or disseminate such information. Instead, we ask that players file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].

In addition, any witnessed RMT advertisement can be reported by right clicking the character name in the chat log and selecting the menu [Report] -> [Report RMT Activity].
The report will be processed automatically, and if determined to fall under RMT advertising, the reported character's comments will be restricted.

We will continue to take stringent disciplinary action against any accounts with confirmed involvement in RMT/illicit activity; players should take care to steer clear of any activity that violates the Terms of Service.