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I recently left WOW and took this game up after months of pushing from my friend and I must say the community is very friendly and nice compared to the Blizzard scene. First time tanking folks are kind to put up with someone with little experience in the tank role and don't have some rush mentality gotta say wish I made the switch sooner hope to play with you all more.:)
Run. The forums arent safe.
Yea, for the most part, the community is friendly to give you some advice on how to handle your classes and some tips and tricks for leveling, etc. Though fair warning, you'll wanna be decently geared up when you reach endgame content, especially the Savage Raids (basically heroic dungeons from WOW), that's where you'll find some of the more serious players, but hey, as long as you carry your own weight and keep an eye out for party finders that advertise "Learning Party", you'll do alright :)
Welcome to Eorzea may your journey be a long and happy one.