Just got home and tried to update the game, but it keeps saying:
"Unable to download patch files"
[11003][10009][19900][13030]
I have tried compatibility mode, using as admin, letting through firewalls, antivirus exceptions, nothing.
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Just got home and tried to update the game, but it keeps saying:
"Unable to download patch files"
[11003][10009][19900][13030]
I have tried compatibility mode, using as admin, letting through firewalls, antivirus exceptions, nothing.
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums. I apologize for the delay in our response.
Can I get some addition information regarding the issue you’re having?
Please provide:
- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
If you are on Windows 10, have you tried going to Windows Security > Virus & threat protection > Ransomware protection > Controlled folder access? I had to disable this to get my game to update.
you may also have to try port forwarding, or you can just open up to the DMZ.