Where is the SE Store? link?

I tried to buy Stormblood from official store and I believe that system is broken and they never fixed it. So I get the advice to try the SE store. I cannot find an SE store other than the one that is broken. I am concerned to search online for a place that sells it because I did that once before and got a British version whilst I am in US and it did not work. Never got a refund, was fed up and left this game.

Now I come back and apparently same problems. No proper customer service except of pre printed answers that do not answer my problem but there is no other choice. with other words: Foff is their message?

https://store.na.square-enix-games.c...od-pc-download