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Random Crashing
I do not know why i keep getting these error messages, but the crashes are random and not affiliated to one area, quest or action. Duration of gameplay doesnt matter either.
I updated my graphics driver, dx12 and c++. I tried running it on DX9, full screen, windowed, windowed borderless. Nothing makes a difference. The game alone today has crashed 6 times.
Ok so i do not how to post the pictures here, so i will just type the error codes:
ffxiv_dx11.exe+F53FB6
ffxiv_dx11.exe+F532BB
ffxiv_dx11.exe+41703A
ffxiv_dx11.exe+421BAD
ffxiv_dx11.exe+678938
ffxiv_dx11.exe+67C25F
ffxiv_dx11.exe+F93F0B
ffxiv_dx11.exe+F939A3
And
ffxiv_dx11.exe+2E3085
ffxiv_dx11.exe+9587D
ffxiv_dx11.exe+5BBD5
ffxiv_dx11.exe+5ED05
ffxiv_dx11.exe+11360CF
KERNEL32.DLL+14034
ntdll.dll+73691
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-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\exeni\Documents
FINAL FANTASY XIV - A Realm Reborn D:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz (6 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 09/05/17 21:18:17 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32691.633MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37555.633MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.780GB SYSTEM_FREEDISC_SPACE 366.318GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.519GB SYSTEM_FREEDISC_SPACE 2663.215GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.510GB SYSTEM_FREEDISC_SPACE 377.556GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6097.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16345.816 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_37ec54c19854e219\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_37ec54c19854e219\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_37ec54c19854e219\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_37ec54c19854e219\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.2531
SYSTEM_GRAPHICS_DRIVER_DATE 4/8/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (HyperX 7.1 Audio)
SYSTEM_SOUND_DEVICE_ID {107572CB-32F1-413F-809C-BF79FF414A91}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND C32HG7x (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D1B9EEAB-33F6-457E-927E-995C00F36A9F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0013
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/15/2019 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {ED8AE42B-6632-41E8-A1CB-2F0569E2F451}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB83E90-FD64-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB88CB0-FD64-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB8B3C0-FD64-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB95000-FD64-11E8-8008444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB8DAD0-FD64-11E8-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB8B3C0-FD64-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB901E0-FD64-11E8-8006444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB928F0-FD64-11E8-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB95000-FD64-11E8-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB97710-FD64-11E8-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB97710-FD64-11E8-800B444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB99E20-FD64-11E8-800D444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB99E20-FD64-11E8-800E444553540000}
SYSTEM_INPUT_NAME Controller (Gamepad F310)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {5EB9C530-FD64-11E8-800F444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
An unexpected error has occured. Exiting FFXIV. - Google Chrome
#wights - Discord
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Meters\USB\USB HD.ini
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Weather\Horizontal.ini
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Time&Date\Time&Date.ini
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Meters\System\System.ini
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Meters\Network\Network.ini
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Meters\Disks\Disks.ini
C:\Users\exeni\Documents\Rainmeter\Skins\SimplyNova\Meters\Misc\Misc.ini
NVIDIA GeForce Overlay
Spotify Premium
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.0
Battle.net
Call of Duty Black Ops 4
Diablo II
Diablo III
Fliqlo Screen Saver
Google Chrome
Nox APP Player
NVIDIA Stereoscopic 3D Driver
Origin
Rainmeter
Razer Synapse
RivaTuner Statistics Server 7.2.1
Steam
TeamViewer 14
TechPowerUp GPU-Z
Uplay
Tom Clancy's The Division 2 - Open Beta
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
Razer Synapse
AURA Service
Patriot Viper RGB
GALAX GAMER RGB
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
LWS Twitter
ASUS Keyboard HAL
LWS YouTube Plugin
FINAL FANTASY XIV - A Realm Reborn
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS AURA Display Component
Futuremark SystemInfo
ASUS MB Peripheral Products
erLT
ASUS AURA VGA Component
ASUS GLCKIO2 Driver
AURA
ASUS GLCKIO2 Driver
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
AURA Service
ENE RGB HAL
LWS Gallery
ASUS Aac_NBDT HAL
LWS Motion Detection
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Viber
LWS Launcher
LWS Webcam Software
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
HP Update
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
LWS WLM Plugin
ASUS AURA Odd Component
ASUS Update Helper
ASUS AURA Headset Component
ASUS Mouse HAL
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
ASUS AURA Motherboard HAL
Anthem™ Demo
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS MousePad HAL
ENE IO Driver
Logitech Webcam Software
Kingston AURA DRAM Component
Apex Legends
Corsair AURA DRAM Component
AURA DRAM Component
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSI Kombustor v4 0.6.3.3 (64-bit)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
LWS Facebook
Streamlabs OBS 0.11.14
CCleaner
CPUID CPU-Z 1.87
Hue Sync
Mozilla Firefox 66.0.3 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 - en-us
3DMark Demo
Tom Clancy's Rainbow Six Siege
NieR:Automata™
Sundered
ICEY
PLAYERUNKNOWN'S BATTLEGROUNDS
MONSTER HUNTER: WORLD
Dead Cells
Survived By
FINAL FANTASY XV WINDOWS EDITION
DRAGON QUEST® XI: Echoes of an Elusive Age™
Shadow of the Tomb Raider
Synaptics Pointing Device Driver
ASUS Aac_NBDT HAL
GALAX GAMER RGB
ASUS Keyboard HAL
ASUS Mouse HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
ASUS AURA Extension Card HAL
Corsair AURA DRAM Component
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
ASUS AURA Headset Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ASUS AURA Display Component
Update for Windows 10 for x64-based Systems (KB4023057)
NVIDIA Ansel
NVIDIA 3D Vision Driver 425.31
NVIDIA Control Panel 425.31
NVIDIA Graphics Driver 425.31
NVIDIA GeForce Experience 3.18.0.102
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 36.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 36.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.13
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.18.0.102
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
ASUS AURA Odd Component
ASUS MB Peripheral Products
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
Patriot Viper RGB
HP ENVY 5530 series Basic Device Software
ENE RGB HAL
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000160
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 00003CCC
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe 000032B4
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 00003A3C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000028A0
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00003650
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00000E84
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000030CC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001A18
C:\Program Files\Windows Defender\MSASCuiL.exe 00002F60
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.42.60.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00000444
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.42.60.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002A24
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.42.60.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00003F94
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 00002808
C:\Users\exeni\AppData\Local\Discord\app-0.0.305\Discord.exe 000032A4
C:\Users\exeni\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002FFC
C:\Users\exeni\AppData\Roaming\Spotify\Spotify.exe 000036A0
C:\WINDOWS\Explorer.EXE 00000E8C
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000232C
C:\WINDOWS\system32\SettingSyncHost.exe 0000214C
C:\WINDOWS\system32\conhost.exe 000028B8
C:\WINDOWS\system32\rundll32.exe 00002D78
C:\Windows\System32\RuntimeBroker.exe 00000054
C:\Windows\System32\smartscreen.exe 00000E38
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001970
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 0000233C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001F78
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001EB4
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000E18
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001E00
D:\Program Files\Rainmeter.exe 00003530
D:\Program Files\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 0000207C
E:\Program Files\Steam.exe 00002DC0
E:\Program Files\bin\cef\cef.win7x64\steamwebhelper.exe 00003DA4
c:\windows\system32\sihost.exe 00001A54
c:\windows\system32\svchost.exe 000025C8
c:\windows\system32\taskhostw.exe 00001B18
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Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
When did this start happening? Do you recall anything updating/changing on your PC that coincides with this?
First, you may want to try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.
Make sure to close any other programs when running the game and disable any overlays (Geforce Experience, Discord Overlay, etc.).
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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Thank you for the quick reply, i have not made any changes or update, only updated the client. I have turned off bother overlays. I did not experience any issues with the overlays (definitely not as many) in the lower levels of the game. Lets see if this works.