Glamour Dresser Unuseable After World Transfer

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Date & Time: 15/04/2019 10.00am
Frequency: Consistent
World name: Omega
Character name: Sola Kasei
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: All/70
Party or solo: Solo
In-game time: (Unsure)
Area and coordinates: Twin Adders Barracks / Inn Room Gridiania
Housing: N/A
Steps:
1. Logged into game to do roulettes.
2. wanted to change glamour for my warrior so went to the glamour dresser in inn room.
3. after activating Glam dresser, all items deleted (not worried about this as I thought it might happen) unable to add items into glam dresser or change current glam plates.
4. made sure I have prisms and correct items for glam dresser bought glam prisms from MB.
5. went to glam dresser in Twin Adder Barracks Room same as step 3.

Connection Specs
- Type of internet connection/provider: BT
- Modem maker/model number: Unsure


■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: Unsure (never affected it beforehand)