Time card not working?

I used a time card but it did not change my account to active. I waited a couple hours but it remained in active. I attempted to use the code again, but it said it had already been used. So...why is my account still inactive??

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Originally Posted by LathyrusLoon

I used a time card but it did not change my account to active. I waited a couple hours but it remained in active. I attempted to use the code again, but it said it had already been used. So...why is my account still inactive??

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Do you have multiple service accounts, or multiple accounts? did you use it on the right one?

Did you used an EU Game Time Card on a NA account or viceversa? Make sure you get the time card for the right region.

It should be instant. I have been using time cards since i started playing and its always worked instantly.

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Originally Posted by Valkyrie_Lenneth

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Originally Posted by Rosentretter

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Originally Posted by Wynn_Storm

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I only have one account/service account.
I used an NA time card which is correct for my region.
I know T_T I've never had problems before.