When I try to purchase the new Addon I get an Error message that something is not ok with my account. Then I try to log into the site shown which will not happen. Also I can not receive a new password for my square enix account. What should I do?
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When I try to purchase the new Addon I get an Error message that something is not ok with my account. Then I try to log into the site shown which will not happen. Also I can not receive a new password for my square enix account. What should I do?
Thank you for posting in the Final Fantasy XIV Technical Forums,
Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the European Support Center. Please use the following link to contact them:
https://support.eu.square-enix.com/c...383&la=2&fty=1
This thread will be moved to ‘Separate Support Required'.
Hope you see you online!