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Hello. I have this issue: in the login screen I put my Id and password then i press the log in button and it doesn’t connect. Is like the log in button isn’t working. Please help me. I have returned to this game after a couple of months and now I can’t play. :(
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.
Could you provide a screenshot in your next reply? Also, is there an error message that appears?
Hope to see you online!
I am having same issue for PC launcher since yesterday. It worked fine most of say I then logged out came back to play later on and the log in button dosent click, it highlights but just nothing when clicking. It's hard to put a screen shot up of something like that as it just wont click the button to go any further. What seems strange you can click the login in button before putting your password in and it says id or password is incorrect but as soon as I type my password the log in button dose not work? Any fix would be great?
Also there is no error on screen when this happens?
Ok, I have kinda found a fix.... I wrote my password in to notepad and CTRL+C it to have it copied I then opened up the launcher and quickly CTRL+V it in to password box and clicked the log in straight away and it has got me passed that bit and I am able to log in to play again, not the greatest way to play and hope that it gets properly fixed but least it worked.
Let me know if this worked for you, cheers