Game freezes and then crashes

I have an issue when i play ffxiv, the game just freezes for a second, and then closes/crashes, there are no errors and it happens randomly

I play on a desktop here are the specs:
Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 5 1600X 60 °C
14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
Gigabyte Technology Co. Ltd. AX370-Gaming K3 (AM4) 44 °C
Graphics
Acer CB241H (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1070 (Gigabyte) 52 °C
Storage
489GB Crucial_CT525MX300SSD4 (SATA (SSD)) 50 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Where in game does the crash occur? Does it happen when the game launcher is first booted? Carousell , please provide a system report by going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
Could you also provide a screen shot of the crash?

Hope to see you online!