Goldene Chocobo-Federn nicht erhalten
Wenn ihr ein Problem melden möchtet, benutzt bitte das nachfolgende Formular und füllt alle notwendigen Informationen so gut wie möglich aus.
Zeit: seit 07.02.2019
Häufigkeit: Problem besteht dauerhaft
Name der Welt: Omega
Charakter-Name: Mipha Blackcat
Gehilfen-Name: keiner
NPC-Name: Mogry-Postbote
Monster-Name: keines
Klasse/Stufe: AST / 56
Gruppe oder Solo: Solo
Spielzeit: ca. 7 Stunden
Gebiet und Koordinaten: überall
Adresse der Unterkunft: keine
Schritte:
1. Bereits 3x per Ingame-Kontakrformular gemeldet, bisher ohne Erfolg
2. Bereits per E-Mail-Support gemeldet, ohne Erfolg
3. Alle Briefe beim Mogry-Postboten gelöscht, dor waren keine Federn enthalten, anschließend Bonus-Gegenstände erneut angefordert, kein Erfolg
4. GM-Support kontaktiert, welcher mir nicht weiterhelfen konnte, mein Problem aber bestätigt hat
Verbindungsdaten
- Art der Internetverbindung/Anbieter: DSL100000, Telekom
- Modemhersteller/Modellnummer: FritzBox! 7590
■ PC-Daten
Um die Systeminformationen zu erhalten, wählt bitte unten im FFXIV Launcher Folgendes aus: Konfiguration → Systeminformationen → Start
-=-=-=-=- Systeminformation -=-=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument D:\patri\Dokumente
FINAL FANTASY XIV - A Realm Reborn E:\Games\SquareEnix\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 2 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 3503
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16323.797MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18755.797MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.285GB SYSTEM_FREEDISC_SPACE 175.269GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 521.074GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.760GB SYSTEM_FREEDISC_SPACE 65.196GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 798.424GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4043.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.898 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e59b844303b9907e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e59b844303b9907e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e59b844303b9907e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e59b844303b9907e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1701
SYSTEM_GRAPHICS_DRIVER_DATE 11/15/2018 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FB4D87E8-07C8-45BF-9EA4-6D4626AED83E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8186
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {48D03DB4-5406-47D3-9543-58958F843501}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8186
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_SOUND S27E390 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7B07D5C3-C08A-44AB-A94A-81C497FC5C00}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E585F367-B390-4F9A-A4C6-7A6788A8899A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8186
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06B4AA80-F2A1-11E8-8001444553540000}
SYSTEM_INPUT_NAME ROCCAT Skeltr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06B60A10-F2A1-11E8-8002444553540000}
SYSTEM_INPUT_NAME ROCCAT Skeltr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06B6CD60-F2A1-11E8-8003444553540000}
SYSTEM_INPUT_NAME ROCCAT Skeltr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06B790B0-F2A1-11E8-8005444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone EMP
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06B8A220-F2A1-11E8-8006444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone EMP
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06B96570-F2A1-11E8-8007444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone EMP
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06BA28C0-F2A1-11E8-8008444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone EMP
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06BB6140-F2A1-11E8-800B444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06BAC500-F2A1-11E8-8009444553540000}
SYSTEM_INPUT_NAME ROCCAT Skeltr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Overwolf Quick Launcher
FFXIVLauncher
Fehler im Spiel - Neues Thema erstellen - Mozilla Firefox
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
Microsoft Store
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 32 NPAPI
MSI Afterburner 4.5.0
Battle.net
Destiny 2
ROCCAT Swarm
Overwatch
Overwolf
RivaTuner Statistics Server 7.1.0
Steam
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
CORSAIR iCUE Software
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.14.26405
ROCCAT Swarm
chip 1-click download service
Apple Application Support (32-Bit)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.14.26405
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
Adobe Refresh Manager
Adobe Acrobat Reader DC - Deutsch
AI Suite 3
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2017 Redistributable (x86) - 14.14.26405
Realtek High Definition Audio Driver
Mozilla Firefox 65.0.1 (x64 de)
Mozilla Maintenance Service
Microsoft Office 365 - de-de
Unigine Superposition Benchmark 1.0
TeamSpeak 3 Client
7-Zip 18.05 (x64 edition)
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Bonjour
Apple Mobile Device Support
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
NVIDIA Ansel
NVIDIA Systemsteuerung 417.01
NVIDIA Grafiktreiber 417.01
NVIDIA Optimus Update 34.0.0.0
NVIDIA PhysX-Systemsoftware 9.18.0907
DisplayDriverAnalyzer
NVIDIA HD-Audiotreiber 1.3.38.4
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Update Core
iTunes
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
Apple Application Support (64-Bit)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 00001570
C:\Program Files (x86)\Overwolf\0.124.0.7\OverwolfBrowser.exe 00002CC4
C:\Program Files (x86)\Overwolf\Overwolf.exe 00002A88
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_Swarm_Monitor.exe 000005C8
C:\Program Files (x86)\Steam\Steam.exe 00002940
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002F28
C:\Program Files\Mozilla Firefox\firefox.exe 00002668
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002954
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.18114.17710.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001064
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11811.1001.18.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000323C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.0.20388.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002154
C:\Program Files\iTunes\iTunesHelper.exe 00002978
C:\Users\patri\AppData\Local\1password\app\7\1Password.exe 0000299C
C:\Windows\Explorer.EXE 00001690
C:\Windows\System32\MicrosoftEdgeCP.exe 000006AC
C:\Windows\System32\RuntimeBroker.exe 000027BC
C:\Windows\System32\SecurityHealthSystray.exe 00002864
C:\Windows\System32\smartscreen.exe 000023C0
C:\Windows\System32\svchost.exe 00002378
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00000EF8
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000022E4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001F3C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001EBC
C:\Windows\system32\ApplicationFrameHost.exe 00003224
C:\Windows\system32\DllHost.exe 00000E6C
C:\Windows\system32\MicrosoftEdgeSH.exe 00000DE0
C:\Windows\system32\SearchProtocolHost.exe 00002464
C:\Windows\system32\SettingSyncHost.exe 0000208C
C:\Windows\system32\browser_broker.exe 000024B8
C:\Windows\system32\sihost.exe 000019F4
C:\Windows\system32\svchost.exe 00001DA8
C:\Windows\system32\taskhostw.exe 00001A78
E:\Games\SquareEnix\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000022FC
E:\Games\SquareEnix\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000016D4
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser-Information
- Name und Version des von euch zur Zeit benutzten Browsers: Firefox, Version 65.0.1
- Version des Internet Explorers: Microsoft Edge 44.17763.1.0