Cannot use minons or mounts.

***So I figured out what it was, you cannot "use" anything while the chocobo saddle bag is open, even if the item is in your inventory. :( ***


I am not sure if this is the right place to put this but I tried contacting support and they said I needed to ask on the Forums. This is the first time I have had any issue like this.

Date & Time: 1/26, 1/28
Frequency:
World name:Faerie
Character name: Purchase Lodro
Class/Level: 60 Summoner

1. I recently transferred to the server Faerie.
2. I got my character ready for transfer and completed the form in Mog Station.
3. I stayed logged out until I received the email stating it was done.
4. I have mounts and minions that I have purchased in the Mog station after the transfer and I got one from a quest reward (Hildebrand quest) and the use feature when I right click on it is greyed out.
5. I have tried logging out and in and I have went to different zones in the game but I cant use any of them and they are not already collected.
6. I also cannot use the Blue Mage item to get the gear.

I have logged on my other characters and can use things just fine. I also cannot use potions or food.


-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Black Book\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32725.656MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37589.656MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.516GB SYSTEM_FREEDISC_SPACE 58.438GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1846.779GB SYSTEM_FREEDISC_SPACE 1533.998GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 589.163GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 3658.498GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16362.828 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1735
SYSTEM_GRAPHICS_DRIVER_DATE 12/10/2018 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {6C9115AB-F493-4A9D-A15F-D99E9E56C7D1}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {7FD2D462-DB98-415E-98F2-8BBF210DA7C6}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Headphones (Rift Audio)
SYSTEM_SOUND_DEVICE_ID {F79EF935-1DE0-4F05-BCB8-D6F594FABD06}
SYSTEM_SOUND_DEVICE_NAME OCULUS119B.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0016.9019
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/14/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A6585C0-F74F-11E8-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A65ACD0-F74F-11E8-8003444553540000}
SYSTEM_INPUT_NAME Rift
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A669730-F74F-11E8-8007444553540000}
SYSTEM_INPUT_NAME American Power Conversion USB UPS
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A66E550-F74F-11E8-8008444553540000}
SYSTEM_INPUT_NAME Rift
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A664910-F74F-11E8-8006444553540000}
SYSTEM_INPUT_NAME Wireless Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A673370-F74F-11E8-8009444553540000}
SYSTEM_INPUT_NAME Wireless Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A678190-F74F-11E8-800A444553540000}
SYSTEM_INPUT_NAME Wireless Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A67A8A0-F74F-11E8-800B444553540000}
SYSTEM_INPUT_NAME Wireless Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A67A8A0-F74F-11E8-800C444553540000}
SYSTEM_INPUT_NAME Wireless Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5A67CFB0-F74F-11E8-800D444553540000}
SYSTEM_INPUT_NAME Rift Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
StreamingBackgroundWindow
Steam
In-Game Bugs - Post New Thread - Mozilla Firefox
Friends List
NVIDIA GeForce Overlay
Bacchus169


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AutoREALM Version 2.2.1
AVG Internet Security
AVG PC TuneUp
AVG Secure Browser
AVG Web TuneUp
Cityographer
Dungeonographer
Epson PC-FAX Driver
EPSON Scan
Foxit Reader
Google Chrome
Hexographer
Blade & Soul
Microsoft .NET Framework 1.1
NCSOFT Game Launcher
NVIDIA Stereoscopic 3D Driver
OpenAL
PunkBuster Services
Razer Chroma SDK
Steam
Epson WF-4630 User’s Guide version 1.0
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.11.25325
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Epson FAX Utility
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2017 Redistributable (x86) - 14.11.25325
Apple Application Support (32-bit)
Java Auto Updater
Port Forward Network Utilities
AVG PC TuneUp
EPSON Scan OCR Component
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.11.25325
Epson Software Updater
Google Update Helper
Document Capture Pro OneNote Connector
Epson E-Web Print
Document Capture Pro
Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325
Epson Event Manager
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
PowerChute Personal Edition 3.0.2
Microsoft Office File Validation Add-In
Microsoft Office Standard Edition 2003
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
AVG Update Helper
Epson ReadyInk Agent (A)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Corsair Utility Engine
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Foxit PhantomPDF
Blade & Soul
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 1.1
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
7-Zip 17.01 beta (x64)
Logitech Capture
EPSON WF-4630 Series Printer Uninstall
Logitech Gaming Software 8.94
Mozilla Firefox 64.0.2 (x64 en-US)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Oculus
Ticket to Ride
Talisman: Digital Edition
Abalone
Don't Starve Together
Keep Talking and Nobody Explodes
ARK: Survival Evolved
Splendor
RIFT
FINAL FANTASY XIV Online
The Sims(TM) 3
VR: Vacate the Room
Patchwork
Carcassonne: The Official Board Game
SteelSeries Engine 3.13.3
Vulkan Run Time Libraries 1.0.65.1
Vulkan Run Time Libraries 1.0.65.1
Vulkan Run Time Libraries 1.0.65.1
Microsoft Visual C++ 2005 Redistributable (x64)
AVG
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Apple Application Support (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Classic Shell
Java(TM) SE Development Kit 10.0.1 (64-bit)
iTunes
FMW 1
Bonjour
Apple Mobile Device Support
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
Intel(R) Chipset Device Software
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
EpsonNet Print
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.11.25325
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.11.25325
NVIDIA Ansel
NVIDIA 3D Vision Driver 417.35
NVIDIA Control Panel 417.35
NVIDIA Graphics Driver 417.35
NVIDIA GeForce Experience 3.16.0.140
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 34.0.0.0
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 34.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.4
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.16.0.140
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Java 10.0.1 (64-bit)
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\AVG Web TuneUp\vprot.exe 000033F0
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe 00001E24
C:\Program Files (x86)\AVG\Framework\Common\avguix.exe 00003100
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002A68
C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe 0000274C
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe 00002D84
C:\Program Files (x86)\EPSON Software\FAX Utility\FUFAXRCV.exe 000006FC
C:\Program Files (x86)\EPSON Software\FAX Utility\FUFAXSTM.exe 00000BF4
C:\Program Files (x86)\Epson Software\PMA_A\PMA.exe 00003760
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 000021D8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000029E0
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002A98
C:\Program Files\AVG\Antivirus\AVGUI.exe 0000320C
C:\Program Files\Classic Shell\ClassicStartMenu.exe 0000227C
C:\Program Files\Logitech Gaming Software\ArxApplets\Discord\logitechg_discord.exe 00000688
C:\Program Files\Logitech Gaming Software\LCore.exe 0000311C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000029D4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000E10
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00002028
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003044
C:\Program Files\Windows Defender\MSASCuiL.exe 00002620
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.37.98.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000027E8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.37.98.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001948
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.37.98.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002D64
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.18112.14311.0_x64__8wekyb3d8bbwe\Video.UI.exe 000010B8
C:\Users\Black Book\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003230
C:\WINDOWS\Explorer.EXE 00002188
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000022F0
C:\WINDOWS\system32\OpenWith.exe 00001600
C:\WINDOWS\system32\conhost.exe 000029FC
C:\WINDOWS\system32\svchost.exe 0000358C
C:\Windows\System32\RuntimeBroker.exe 00002F3C
C:\Windows\System32\spool\drivers\x64\3\E_YATIKLE.EXE 000033B8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002458
E:\Steam\Steam.exe 000028F4
E:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000006A4
E:\Steam\bin\steam_monitor.exe 00000EF0
E:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002BA0
E:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000025BC
c:\windows\system32\sihost.exe 00001DF4
c:\windows\system32\svchost.exe 00001D88
c:\windows\system32\taskhostw.exe 00000260

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-