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This morning at 8am CST I was in Alphascape v1.0 savage and had gotten the boss to 1% I then D/C'ed. Tried to log in but would not let me said the lobby server could not be found.
I restarted computer and checked connection and everything was fine.
I was able to log into the game 8-10 min's after the outage on SE's side and I had gotten the clear for the run but no book and no chance to loot any items. How can this be rectified?
Thank you for posting in the Final Fantasy Technical Support Forums.
I am sorry hear that you are having trouble accessing the game. Just to get a sense of the problem, please provide the following:
-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
Hope you see you online!
Windows
connection lost from game, and I think 2002 (could not connect to lobby)
Wired
N/A all major programs were closed, played right after resetting computer, reset again after couldn't reconnect
Disconnect issue is fixed, I am online
I want to know if there is anything GM's can do to fix the issue where I cleared o9s during the d/c but did not receive my book from that run for the week, and by the time I logged back in 8-10 min's later I was not able to loot on anything. The D/C was caused because of SE's servers my connection was fine on my end. (I was able to successfully fully log out, and log back in from the FFXIV launch app).
Thank you for the reply!
Chaoticdeathm you would need to contact the GM team in game in regard to the issue.
Hope to see you online!
best way to do that since this doesn't fall under harassment or cheating
Thank you for the quick reply.
To contact the GM team in game, you would select the 'Bug' category.
Hope to see you online!