Ping Issue , So Lagg + Delay

My friend told me , only him that got big latency issue or its just random

Need help with the latency issue , i'll attach the proof of his ping

http://i68.tinypic.com/28jwjyr.jpg

His nickname in game Gocchiin Usagi

Please help him GM , Amen

Base Server Elemental Kujata

P.S (Gocchiin) : Its been 2 weeks for god sakes. I pay for it damn it (joke) just fix it ty.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forum.

I am sorry to hear that your friend is having a connection problem .In order get a better sense of the issue, could you please provide the following information?


-Platform
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue

Hope to see you online!

- PC
- Wired Cable Lan
- Mozzila Firefox
- Disconnect maybe once or twice a day but the latency high is almost every day (300-340 ms)
- I just tried this method but its not working at all
Click here
http://i68.tinypic.com/in99uf.jpg

Looking for best solution .
Thx for the reply.
Amen

From
Gocchin Usagi

Meximus thank you for the quick reply,


I apologize for the delay in my response. I am going to go ahead and suggest you try the following:

- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows
- Change the DNS to 8.8.8.8 or 1.1.1.1.

Quote:

---

Originally Posted by Dynratygus

Meximus thank you for the quick reply,


I apologize for the delay in my response. I am going to go ahead and suggest you try the following:

- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows
- Change the DNS to 8.8.8.8 or 1.1.1.1.

---

Done all that but still same results . Not seeing any improvement on my ping whatsoever
Maybe had something to do with recent Ddos attacks that occur recently perhaps .

From
Gocchiin Usagi

i only lag when i play ffxiv ... Every game I play runs fine
https://ibb.co/bJRECf

Well Seems Like There Are No Solutions for this ping issue
This must be a Fate to cancel Subscriptions
ADIOS AMIGOS
Bless You Brother!!

Thank you for the update.

Lag and latency is usually related to congestion along your route to the server. In your first post, you showed the high latency in your first post, but can you post a full trace route? Simply press 'Windows Key + R' then type 'cmd' in the run command and press OK. When the Command Prompt window comes up, type 'tracert' and then the IP address. Press 'Enter' and post the results of the trace route here.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!