World Transfer Not Working.

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My issue is not so much in-game as it is that I cannot use the World Transfer function at all. My character is eligible, I made sure to check throughout the days. I have nothing on sale, I'm not in a free company, and don't own land etc. And the text shows up as blue over the character is able to transfer. My tickets have been bouncing back and forth now for days, with a slew of calls to their offices. I've tested all types of channels as a destination Gilgamesh, Mateus, and just about all of them. I want to transfer to Balmung from Cerberus, but no matter what server I do pick it just says "The World Transfer is unavailable, or the website is currently under maintenance. Please wait and try again." I've called them and tried to get my situation escalated. My other question is that if I can have my character and her things moved manually over to the desired server and have the funds automatically deducted from my account?

This is a persistent malfunction that is not user-side. I've checked so many variables now - browser, in-game by reading the World Transfer FAQ, different times of the day, different server destinations - and it all just ends up saying the exact same thing unfortunately. Please help.

Date & Time: 10/23/2018 until now
Frequency: 24/7
World name: EU Cerberus
Character name: Amelia Lofvind
Retainer name: Someone! She's not selling anything on the marketplace though.
NPC name:
Monster name: Don't have one.
Class/Level: SAM 61
Party or solo: Solo
In-game time:
Area and coordinates: Ul'Dah
Housing: None
Steps:
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Connection Specs
- Type of internet connection/provider: Landline broadband.
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

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i7-4790k, 16GB DDR4 RAM, 500SSD, and a 1070 GTX Strix.
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Laptop Model Name:
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Gamepad Manufacturer:
Gamepad Model Name:
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Browser Information
- Name and version of the browser currently in-use: Google Chrome, Mozilla, Microsoft Edge - I've tried them all.
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: