Network Technical Difficulties (Oct. 25)

We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.

More information will be provided as the situation develops.

[Date & Time]
From Oct. 25, 2018 9:50 a.m. (PDT)
From Oct. 25, 2018 16:50 (GMT)
From Oct. 25, 2018 17:50 (BST)

[Details]
Players may be experiencing the following issues:
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
FINAL FANTASY XIV

We are pleased to announce that the underlying issues with our internet provider have been addressed.

[Date & Time]
Oct. 25, 2018 9:50 a.m. to 1:00 p.m. (PDT)
Oct. 25, 2018 16:50 to 20:00 (GMT)
Oct. 25, 2018 17:50 to 21:00 (BST)

[Details]
Players may have experienced the following issues:
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
・FINAL FANTASY XIV