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Opened the companion app to check my retainers, the character I originally linked to the app was not showing up so I had to log back into the app. Recieved an error code (311003) that said "Inactive Character. Your linked character is no longer active in-game. Returning to the home screen."
I was logged in and playing the game earlier this morning and has no issues. Is the app having issues connecting?
I uninstalled the app, reinstalled it, and tried my alternate characters. Problem still persists.
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
I apologize for the delay in my response.
If you are having issues with the Companion App, please use this form to submit a bug report:
https://support.na.square-enix.com/f...1&p=0&fo=90397
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