"Challenge Log: Close the GATEs" not registering

Date & Time: (Last noted) 20/09/2018, on completion of the 0400h GATE
Frequency: 4 successful GATEs, 2 not registered
World name: Cactuar
Character name: Tomoya Eiji
NPC name: Challenge Log
Class/Level: Paladin/56
Party or solo: Solo
In-game time: -
Area and coordinates: The Gold Saucer
Steps:
1. (First encounter) Successfully completed the new GATE Leap of Faith
2. GATE success does not register in "Challenge Log: Close the GATEs"
3. (Second encounter) Successfully completed the GATE Cliffhanger
4. GATE success does not register either
5. However, both successful attempts at GATE: The time of my Life was registered