Recovery from The Lodestone Technical Difficulties (Sep. 6, 7) (Update:Sep. 8)

During the time below, we experienced an issue in which information for characters on the EU data center Worlds were not updating on The Lodestone.

The issue has been resolved, but information updates are experiencing delay. The information will be updated gradually, in order, so please allow some time for the updates to be reflected.

We apologize for any inconvenience caused, and thank you for your understanding.

[Date & Time]
Sep. 5, 2018 1:58 a.m. to Sep. 6, 2018 6:33 p.m. (PDT)
Sep. 5, 2018 8:58 to Sep. 7, 2018 1:33 (GMT)
Sep. 5, 2018 9:58 to Sep. 7, 2018 2:33 (BST)

[Details]
Information for characters on the EU data center Worlds were not updating on The Lodestone

[Cause]
Server program issue

[Affected Service]
The Lodestone

*Update: Sep. 8, 12:00 a.m. (PDT) / 7:00 (GMT) / 8:00 (BST)
The delay in information updating resolved around Sep. 7, 2018 7:00 a.m. (PDT) / 14:00 (GMT) / 15:00 (BST).
We apologize for any inconvenience caused.