An Unexpected Error Has Occurred.

http://i63.tinypic.com/2h5jj7k.png

I keep getting this when entering into a cutscene to Arevald's Adventure from Lyse.
I have run a driver update for my graphics card and run troubleshoot through DirectX 11 which says there are no issues.
I went to an inn and started playing cutscenes through the Journal. That does not crash the game but Arevald's Adventure seems to continually and I cannot proceed with the game. Please let me know what I need to do to resolve this.

http://i63.tinypic.com/2h5jj7k.png

i was able to fix it by uninstalling and reinstalling the game

Hello everyone,

This thread will be moved to the 'Closed Concerns' subforum as the thread creator has found a resolution to their issue.

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