PS4 Migration update issues.

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09-04-2018, 09:41 PM
Shadowstrife

PS4 Migration update issues.

Today my ffxiv file has been updated and installed ok,however on the log in screen I noticed that there is no sound at all.anyone have this same issue?
09-04-2018, 10:43 PM
DrWho2010

yes i did notice this too. music/bgm is gone from the launcher screen.
09-04-2018, 11:30 PM
DreamAngel-Ren

Yep, same here too; no music at all.
09-05-2018, 01:04 AM
Wiccan026

Has anyone else noticed that the size of the file hasn't been reduced yet?

I thought one of the purposes of doing this was to have the size be smaller.
09-05-2018, 03:34 AM
DreamAngel-Ren

Quote:

Originally Posted by Wiccan026

Has anyone else noticed that the size of the file hasn't been reduced yet?

I thought one of the purposes of doing this was to have the size be smaller.

It was reduced on my side; I checked my PS4 storage and I have more space left; beforehand, my storage was almost full.
09-05-2018, 04:06 AM
Wiccan026

Quote:

Originally Posted by DreamAngel-Ren

It was reduced on my side; I checked my PS4 storage and I have more space left; beforehand, my storage was almost full.

The size on my file actually went up, not sure if I have to redownload the whole thing again or what.
09-05-2018, 04:12 AM
Einmimiria

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Is the missing audio on the launcher the only place you find this? Are you missing audio when you get into the game itself?

As for the storage size, the total file size should reduce when you log in for the first time. Initially, it should add the new data on top of the old before deleting the old data upon log in.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
09-05-2018, 04:18 AM
DrWho2010

Inside the game music is fine. Just missing on the launcher screen where you input your login details.
09-05-2018, 04:59 AM
Spiroth

Problem with BOTH Client Music, AND Install Size post-Update.

Quote:

Originally Posted by Einmimiria

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Is the missing audio on the launcher the only place you find this? Are you missing audio when you get into the game itself?

As for the storage size, the total file size should reduce when you log in for the first time. Initially, it should add the new data on top of the old before deleting the old data upon log in.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Hello,

I can confirm that Audio at the Client (Prelude) is missing on my side too.
I have completed all the steps. Downloaded Update last week before it was taken away, downloaded it again this time (PSN version 7.06), installed it, and:

Game went from 67.25 GB to 56.21 GB.

Please fix both of these issues.
Client without Prelude =Game feeling dead.
I want my extra 22 GB to be freed. Please, do NOT make me delete the game and re-download it for the 4th time this year.

Thanks, and please respond.

EDIT: I wanted to also add that I have already logged into the game, did some Mini Cactpot, played some Triple Triad, logged out, and the Install Size is still 56.21 GB.