Stuck on Loading Screen after Character selction

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02-10-2012, 12:59 AM
Tritoch_fox

Stuck on Loading Screen after Character selction

Stuck on Loading screen after selecting character no error message pops up and can sit there for hours with no change.
02-11-2012, 02:09 AM
Raynar

Having the same issue with this as well.
02-11-2012, 08:28 PM
Azuchan

I'm having almost the same problem except that I can load my character, chat window, menu fine except the buildings. Instead of loading the buildings, it's only a black screen. No problem with the connection either. I have uninstalled, delete config and the problem still exists

http://www.flickr.com/photos/7640202...in/photostream
http://www.flickr.com/photos/7640202...in/photostream

Trying to send an enquiry from the contact page many times and it keeps having error message saying 'Failed to send, There may be a technical problem'
02-11-2012, 08:34 PM
Mychael

Quote:

Originally Posted by Azuchan

I'm having almost the same problem except that I can load my character, chat window, menu fine except the buildings. Instead of loading the buildings, it's only a black screen. No problem with the connection either. I have uninstalled, delete config and the problem still exists

http://www.flickr.com/photos/7640202...in/photostream
http://www.flickr.com/photos/7640202...in/photostream

Trying to send an enquiry from the contact page many times and it keeps having error message saying 'Failed to send, There may be a technical problem'

That's pretty weird. I think that might deserve it's own thread, though; the people in this one can't make it past "Now Loading...." to actually load anything.

I've had the OP's issue twice, and it always occurs after the game boots me with an error message (which I sadly didn't keep the number of). Though it has no trouble connecting to the lobby server, it just hangs on the loading screen forever until I fully restart my client. Is this how it is for you two, or does it happen when you try to log in the first time?
02-12-2012, 08:02 PM
Soukyuu

Quote:

Originally Posted by Azuchan

I'm having almost the same problem except that I can load my character, chat window, menu fine except the buildings. Instead of loading the buildings, it's only a black screen. No problem with the connection either. I have uninstalled, delete config and the problem still exists

http://www.flickr.com/photos/7640202...in/photostream
http://www.flickr.com/photos/7640202...in/photostream

Trying to send an enquiry from the contact page many times and it keeps having error message saying 'Failed to send, There may be a technical problem'

Refer to this thread, you seem to be having file corruption issues.
02-12-2012, 09:17 PM
Coldfire

Quote:

Originally Posted by Azuchan

I'm having almost the same problem except that I can load my character, chat window, menu fine except the buildings. Instead of loading the buildings, it's only a black screen. No problem with the connection either. I have uninstalled, delete config and the problem still exists

http://www.flickr.com/photos/7640202...in/photostream
http://www.flickr.com/photos/7640202...in/photostream

Trying to send an enquiry from the contact page many times and it keeps having error message saying 'Failed to send, There may be a technical problem'

Maybe you somehow "lagged" through the floor and are now stuck there. Did you try to teleport/return right after logging in? If you can't you should let the customer support try to reposition you.
02-20-2012, 02:16 PM
Azuchan

Yes, you're right! Somehow I was stuck inside the wall. After I hit return, everything is back to normal. Thank you!!

Quote:

Originally Posted by Coldfire

Maybe you somehow "lagged" through the floor and are now stuck there. Did you try to teleport/return right after logging in? If you can't you should let the customer support try to reposition you.