Heaven-on-High save slot broke

Date & Time:
07/06/2018 8:33 PM (GMT)

Frequency:
1. Always

World name:
Lich

Character name:
I'm Quad (Me)
Lihtleita Lonstyrmwyn
Celia Mistfall
Claude Bledlowe

Retainer name:
None

NPC name:
Kyusei

Monster name:
None

Class/Level:
PLD/70 (I'm Quad | Me)
MNK/70 (Lihtleita Lonstyrmwyn)
WHM/70 (Celia Mistfall)
NIN/70 (Claude Bledlowe)

Party or solo:
Party, 4 players

In-game time:
ET 5:50 a.m.

Area and coordinates:
The Ruby Sea ( 21.4 , 9.2 ) Z: 0.0

Housing:
None

Connection Specs
- Type of internet connection/provider: Optical fiber/Rostelecom
- Modem maker/model number: Huawei HG8245H

Steps:
0. I was a party leader from beginning
1. We finished 70th floor
2. We went out from boss to hall
3. We went outside from hall
4. We unpacked our hoards
5. I interacted with Kyusei, pressed 'Enter Heaven-on-High', chose our save slot 1 and I saw that one of our party member (Lihtleita Lonstyrmwyn) has 'disconnected' status on her mini-player icon
6. I pressed on the slot and got the next alert: 'Unable to execute command. Party makeup differs from last campaign.'
7. Celia and Claude decided to check their save slot and they saw the same 'disconnected' status on Lihtleita's mini-player icon
8. Lihtleita Lonstyrmwyn decided to check her save slot and she saw the 'disconnected' status on all of our mini-player icons
9. We all tried to relog, but it didn't help us
10. Also when I am navigating mouse to Lihtleita's icon, I see the next message: 'Character not found'

Screenshots:
My save slot (others 2 players have the same issue):
https://i.imgur.com/QPmA3Cx.png

Lihtleita's save slot:
https://i.imgur.com/utXriV6.png

Did she or any of you disconnect in the middle of the floor set? And, if so, did the rest of the party proceed to the next floor without the party member that had disconnected?

Quote:

---

Originally Posted by HyoMinPark

Did she or any of you disconnect in the middle of the floor set? And, if so, did the rest of the party proceed to the next floor without the party member that had disconnected?

---

No, no one didn't disconnect