Stuck

hello to anyone from se. I am currently stuck eather going through the ground or walking on air in game. The best your gm's could do was send an we are sorry go to site to fix issue. >.> and you wonder why IGN and others called this game bad. >.>

Did you try teleporting, that's technically why GMs don't come out as much for stuck issues because a tele might work. If that doesn't work, you should probably try posting your specs, the time, and the place in game it happened, you can probably find a thread where someone has posted their specs to the template SE mods like.

Quote:

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Originally Posted by Arque

hello to anyone from se. I am currently stuck eather going through the ground or walking on air in game. The best your gm's could do was send an we are sorry go to site to fix issue. >.> and you wonder why IGN and others called this game bad. >.>

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Sounds like a lag issue to me not a game issue. Does it happen alot or just here and there?

General Forum Rules

Format on In-Game Bugs Thread

I'm wondering who's bugged, game or player?

Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

When you create a new thread, please use the following template and try to include as much detail as possible.

Thread Title:
Short outline explaining what sort of issue you are experiencing.

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.

Always
Sometimes
Once (Did not reproduce)
Unknown


Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

World:
World where the issue occurred.

Class:
Class of your character when the issue occurred.

Physical Level:
Physical level of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.


*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thank you.

SQUARE ENIX MODERATOR

Here's a partial capture of me fretting about while stuck... unavailable to call a GM (and they wouldn't respond to a friend calling a GM for me).

Click here for short video.

I'd start a new thread but I haven't been able to duplicate it yet. Of course I'm not really tempted too since no GM would come to my aid previously.

Quote:

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Originally Posted by Laraul

Here's a partial capture of me fretting about while stuck... unavailable to call a GM (and they wouldn't respond to a friend calling a GM for me).

Click here for short video.

I'd start a new thread but I haven't been able to duplicate it yet. Of course I'm not really tempted too since no GM would come to my aid previously.

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This just looks like when you forget to press enter for the last time and it won't let you move cause you're locked on to the npc. This isn't a bug, in any way. It's either a) you didn't press enter last time or b) its just some lag not confirming your last enter.

What's your specs and internet speed? That would be a good way to determine if this was lag, since you're specs are the only way of letting computer people know why your "sh!% is f#&ked basically. This though does not look like SE problem, the more I look at it, it has to be fail of confirmation, but since its on the guildleve menu, it looks like an extreme lag that fails to send the final confirmation.