range problem

Date & Time: 24/6/2018, 12:00 Australian eastern time
Frequency: most of the time, but not constant
World name: Midgardsormr
Character name: Stalina Sciavona
Retainer name: --
NPC name: --
Monster name: all
Class/Level: 70
Party or solo: solo and party
In-game time: all the time, since yesterday
Area and coordinates: everywhere
Housing: --
Steps: shoot at foe, any ranged ability: fail with range error, but not always
1. move closer to foe, shoot at foe, any ranged ability: fail with range error, but not always
2. move into hitbox, shoot at foe, any ranged ability: fail with range error, but not always
3. shoot at foe, any ranged ability: if it does finally succeed when at melee range after not working at range, if I jump back I can still fire. But if I then change targets at the same range it will usually fail again

Connection Specs
- Type of internet connection/provider: DSL
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Paul\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16349.465MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19293.465MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.807GB SYSTEM_FREEDISC_SPACE 406.086GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 429.149GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 268.522GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 157.167GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6084.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8174.732 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2017 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6084.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8174.732 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2017 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Plantronics GameCom 780/788)
SYSTEM_SOUND_DEVICE_ID {A1BE7AA8-FDBA-435C-B821-667F7B04E157}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1C64E785-7BF6-4F65-A99E-5754745CE986}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {4535165C-9BD5-42BB-9035-7B673125796D}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {57685E33-81D4-42ED-AB02-AADBC19C4F17}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C6501661-1812-4DA8-9535-7215D3A5E30C}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E1C5040-74D3-11E8-8007444553540000}
SYSTEM_INPUT_NAME Logitech Extreme 3D
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {4E1C5040-74D3-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G300
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E1C5040-74D3-11E8-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 653 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E1C5040-74D3-11E8-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E1C5040-74D3-11E8-8002444553540000}
SYSTEM_INPUT_NAME USB Tablet Series Version 1.05
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 52 SYSTEM_GAMEPAD_FOV 2
SYSTEM_INPUT {4E1C5040-74D3-11E8-8001444553540000}
SYSTEM_INPUT_NAME Plantronics GameCom 780/788
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Opera
Game Assistant
FINAL FANTASY XIV
Steam
Snipping Tool
#think-tank - Discord
D&D4 - FreeCommander XE
NVIDIA GeForce Overlay

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Start Menu 8
NVIDIA Stereoscopic 3D Driver
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Java Auto Updater
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Adobe Acrobat Reader DC
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Vulkan Run Time Libraries 1.0.42.1
Java 8 Update 171 (64-bit)
LibreOffice 5.4.7.2
Update for Windows 10 for x64-based Systems (KB4023057)
Windows Setup Remediations (x64) (KB4023057)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Google Chrome
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Ansel
NVIDIA 3D Vision Driver 382.53
NVIDIA Control Panel 382.53
NVIDIA Graphics Driver 382.53
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.0.0.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe 00000DF0
C:\Program Files (x86)\Common Files\Steam\SteamService.exe 000009CC
C:\Program Files (x86)\IObit\Advanced SystemCare\ASCService.exe 0000066C
C:\Program Files (x86)\IObit\Advanced SystemCare\Pub\PubMonitor.exe 00000F1C
C:\Program Files (x86)\IObit\Classic Start\ClassicStart.exe 0000176C
C:\Program Files (x86)\IObit\Classic Start\InstallServices.exe 00001A84
C:\Program Files (x86)\IObit\Classic Start\SMService.exe 00000E24
C:\Program Files (x86)\IObit\Classic Start\StartMenu_Hook.exe 00001B58
C:\Program Files (x86)\IObit\Game Assistant\GameAssistantMain.exe 00001018
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002314
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000015B0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000023A4
C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe 00000E4C
C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe 0000099C
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00002294
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000E5C
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 000021CC
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00001B38
C:\Program Files\Windows Defender\MSASCuiL.exe 000023EC
C:\Users\Paul\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002174
C:\WINDOWS\Explorer.EXE 0000171C
C:\WINDOWS\System32\spoolsv.exe 00000C8C
C:\WINDOWS\System32\svchost.exe 0000175C
C:\WINDOWS\system32\AUDIODG.EXE 00001810
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001CB8
C:\WINDOWS\system32\DllHost.exe 000027D0
C:\WINDOWS\system32\OpenWith.exe 00002D60
C:\WINDOWS\system32\SearchIndexer.exe 00001EAC
C:\WINDOWS\system32\SnippingTool.exe 000008E8
C:\WINDOWS\system32\conhost.exe 00002360
C:\WINDOWS\system32\ctfmon.exe 00001F4C
C:\WINDOWS\system32\dwm.exe 0000043C
C:\WINDOWS\system32\fontdrvhost.exe 000003F4
C:\WINDOWS\system32\igfxCUIService.exe 00000A48
C:\WINDOWS\system32\lsass.exe 00000308
C:\WINDOWS\system32\svchost.exe 0000252C
C:\WINDOWS\system32\wbem\wmiprvse.exe 0000110C
C:\WINDOWS\system32\winlogon.exe 00000058
C:\Windows\System32\GameBarPresenceWriter.exe 00003384
C:\Windows\System32\RuntimeBroker.exe 000028B8
C:\Windows\System32\SystemSettingsBroker.exe 00001D2C
C:\Windows\System32\smartscreen.exe 00001F1C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000640
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001B8C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A30
E:\Program Files (x86)\Opera\53.0.2907.99\opera.exe 00000714
E:\Program Files (x86)\Opera\53.0.2907.99\opera_crashreporter.exe 00001814
E:\Program Files\LibreOffice\program\soffice.bin 000009A4
E:\Program Files\LibreOffice\program\soffice.exe 000018FC
E:\Program Files\LibreOffice\program\swriter.exe 00002FC4
E:\Programs\Discord\app-0.0.300\Discord.exe 00002C2C
E:\Programs\FreeCommander XE\FcContextMenu64.exe 000017F4
E:\Programs\FreeCommander XE\FreeCommander.exe 000027E0
E:\Programs\Steam\Steam.exe 00002D40
E:\Programs\Steam\bin\cef\cef.win7\steamwebhelper.exe 000027AC
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000658
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003124
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000028D8
c:\windows\system32\sihost.exe 000012C4
c:\windows\system32\svchost.exe 00003354
c:\windows\system32\taskhostw.exe 00002F10

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: --
Laptop Model Number: --

Gamepad Manufacturer: --
Gamepad Model Name: --
Gamepad Part Number: --

Browser Information
- Name and version of the browser currently in-use: Opera 53
- Internet Explorer Version: --

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: --

Model Number of the PlayStation®Vita You Are Using
- Model Number: --

Information About the Peripherals You Are Using
-Type: keyboard
-Maker: Logitech
-Model Number: K310
-Type: mouse
-Maker: Logitech
-Model Number: G300