Menu becomes unresponsive after using Crystal Bell

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2/06/2018 8pm gmt+10
Frequency: has happened three times, twice by accident and one was replicated
World name: Tonberry
Character name: Strange Fake
Retainer name: n/a
NPC name: Crystal Bell
Monster name: n/a
Class/Level: n/a
Party or solo: solo
In-game time: n/a
Area and coordinates: Shirogane
Housing: Yes? Private estate med
Steps:
1. Queue for any duty using the duty finder (Byakko Extreme was the one I used)
2. Interact with the crystal bell
3. Confirm duty withdrawal
4. Do not make any changes and exit out
5. Upon returning, macros are unusable, cannot open any menus, cannot open teleport menu, map, system menu, character config and system menu
6. Can't log out (lol) have to exit the game by stopping the EXE from task manager

(I see there's already a thread about this: http://forum.square-enix.com/ffxiv/t...etician-screen.)

Connection Specs
- Type of internet connection/provider: Wired connection

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\super\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/14/15 20:32:26 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16336.547MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18768.547MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.567GB SYSTEM_FREEDISC_SPACE 471.295GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4053.313 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.273 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9764
SYSTEM_GRAPHICS_DRIVER_DATE 5/7/2018 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4053.313 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.273 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9764
SYSTEM_GRAPHICS_DRIVER_DATE 5/7/2018 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND BenQ RL2755 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {408D0867-10FA-4CD8-929B-D4BB3E983382}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/28/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {41AF6E64-94A1-48DC-BEC1-61A1F30CE37D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7553
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2015 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6C9966A9-0335-4100-BBF1-2D4988A5CD82}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7553
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EE8AB66D-42C8-4F91-A4AB-675DFDB917B4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7553
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EB1AC9E0-2FA9-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Hex V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EB33A910-2FA9-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Hex V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EB33A910-2FA9-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Hex V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EB33D020-2FA9-11E8-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Hex V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox
FINAL FANTASY XIV
Task Manager
Advanced Combat Tracker - Log Idle - Private House - Shirogane - Log Time: 8:21:38 PM (Est. 8:27:29 PM)
#pictures_ingame - Discord
Dauntless Launcher
NVIDIA GeForce Overlay
RzStats : Razer Synapse Statistics Manager


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Saints Row 2
Divinity: Original Sin Enhanced Edition
Advanced Combat Tracker (remove only)
Google Chrome
Mudfish Cloud VPN v4.4.6
Nexon Launcher
Nox APP Player
NVIDIA Stereoscopic 3D Driver
Origin
PPSSPP version 1.5.4
Razer Chroma SDK Core Components
Samsung SideSync
Steam
The Elder Scrolls Online
Uplay
Tom Clancy's Ghost Recon Wildlands
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
wtfast 4.7
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Java 8 Update 171
FINAL FANTASY XIV - A Realm Reborn
Battlefield™ 1
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Java Auto Updater
Apple Application Support (32-bit)
En Masse Launcher
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Pingzapper version 2.1.3
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Dragon Age™: Inquisition
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Streamlabs OBS 0.8.19
Git version 2.16.3
Mozilla Firefox 60.0.1 (x64 en-US)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Dragon Nest
Deus Ex: Human Revolution - Director's Cut
Tree of Savior (English Ver.)
Disgaea PC
Dragon Age: Origins - Ultimate Edition
Disgaea 2 PC
Sublime Text Build 3143
Synaptics Pointing Device Driver
Vulkan Run Time Libraries 1.1.70.0
WinRAR 5.50 (64-bit)
Dauntless
Apple Application Support (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
iTunes
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Apple Mobile Device Support
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.11.25325
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.11.25325
NVIDIA Ansel
NVIDIA 3D Vision Driver 397.64
NVIDIA Control Panel 397.64
NVIDIA Graphics Driver 397.64
NVIDIA GeForce Experience 3.13.1.30
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 31.1.10.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.1.10.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.37.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.13.1.30
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.04.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
paint.net


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001B38
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00000F3C
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000033A0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002998
C:\Program Files (x86)\Nox\bin\nox_adb.exe 00002DD8
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000015B8
C:\Program Files\Mozilla Firefox\firefox.exe 00000B28
C:\Program Files\Phoenix Labs\Dauntless\Data\Patcher\CefSharp.BrowserSubprocess.exe 00002F14
C:\Program Files\Phoenix Labs\Dauntless\Data\Patcher\DauntlessPatcher.exe 000024A8
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001A3C
C:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001E74
C:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002FEC
C:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000009BC
C:\Program Files\Windows Defender\MSASCuiL.exe 0000308C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18041.15210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000219C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9330.20915.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001460
C:\Program Files\iTunes\iTunesHelper.exe 0000202C
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 000024D0
C:\Users\super\AppData\Local\Discord\app-0.0.301\Discord.exe 00000930
C:\Users\super\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00001370
C:\WINDOWS\Explorer.EXE 00000BE8
C:\WINDOWS\System32\rundll32.exe 00002DC4
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000332C
C:\WINDOWS\system32\DllHost.exe 00001C18
C:\WINDOWS\system32\SettingSyncHost.exe 00002E7C
C:\WINDOWS\system32\conhost.exe 00001908
C:\Windows\System32\GameBarPresenceWriter.exe 000013BC
C:\Windows\System32\RuntimeBroker.exe 00001634
C:\Windows\System32\smartscreen.exe 00002CE4
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001A70
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000004CC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000AC8
c:\windows\system32\sihost.exe 00002D1C
c:\windows\system32\svchost.exe 00003150
c:\windows\system32\taskhostw.exe 00001734

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