Character constantly crashing to DX11 errors all of a sudden

DXDiag: https://pastebin.ca/4032476



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\tasotei\Documents
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU AMD Ryzen 5 1600X Six-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 07/13/17 18:21:21 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16316.863MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19260.863MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.471GB SYSTEM_FREEDISC_SPACE 147.835GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1597.968GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 130.485GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1771.788GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 371.386GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.432 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_341cb1ed786e2f65\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_341cb1ed786e2f65\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_341cb1ed786e2f65\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_341cb1ed786e2f65\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9077
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2018 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Sound Blaster Audigy Fx)
SYSTEM_SOUND_DEVICE_ID {141E349D-5850-4C19-B1A3-87A407AE934B}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C246E50-5A3A-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C2558B0-5A3A-11E8-8002444553540000}
SYSTEM_INPUT_NAME Multi-media
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C266A20-5A3A-11E8-8005444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {6C261C00-5A3A-11E8-8003444553540000}
SYSTEM_INPUT_NAME BackLightKB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C266A20-5A3A-11E8-8004444553540000}
SYSTEM_INPUT_NAME Multi-media
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Mozilla Firefox
#centralperk - Discord
Steam
Friends
Loreena McKennitt - [A Mummers' Dance Through Ireland CD01 #03] Huron Beltane Fire Dance [foobar2000 v1.3.14]
PathOfBuilding-1.3.25
mIRC - [#sphere (Rizon, Mistral) [5] [+npstzlk 211]
Dreadnaught (D:)


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Deluge 1.3.15
Google Chrome
NVIDIA Stereoscopic 3D Driver
Steam
Creative System Information
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Sound Blaster Audigy Fx Extras
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
REALFORCE RGB Software
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Google Update Helper
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Sound Blaster Audigy Fx
REALFORCE RGB Software
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
CCleaner
JDownloader 2
Mozilla Firefox 60.0.1 (x64 en-US)
Mozilla Maintenance Service
Grim Dawn
Gone Home
Iesabel
Rolling Sun
Kelvin and the Infamous Machine
Kingdom Come: Deliverance
FINAL FANTASY XIV Online
Lara Croft GO
Vulkan Run Time Libraries 1.0.65.0
Core Temp 1.11
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
MPC-HC 1.7.13 (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ScpToolkit
NVIDIA Ansel
NVIDIA 3D Vision Driver 390.77
NVIDIA Control Panel 390.77
NVIDIA Graphics Driver 390.77
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 31.2.0.0
NVIDIA PhysX System Software 9.17.0524
DisplayDriverAnalyzer
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Update Core
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Creative\Sound Blaster Audigy Fx\Sound Blaster Audigy Fx Control Panel\SBAdgyFx.exe 00001BD4
C:\Program Files (x86)\Deluge\deluge.exe 00001FE4
C:\Program Files (x86)\Steam\Steam.exe 00002B10
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000029F0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001628
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000011B0
C:\Program Files\Mozilla Firefox\firefox.exe 000037F0
C:\Program Files\Nefarius Software Solutions\ScpToolkit\ScpTrayApp.exe 00001B08
C:\Program Files\Windows Defender\MSASCuiL.exe 00001F08
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9226.21755.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001F5C
C:\Users\tasotei\AppData\Local\Discord\app-0.0.301\Discord.exe 00002214
C:\Windows\Explorer.EXE 00000C3C
C:\Windows\System32\DataExchangeHost.exe 000010D4
C:\Windows\System32\RuntimeBroker.exe 00001FF4
C:\Windows\System32\SystemSettingsBroker.exe 0000235C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000019CC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000014E0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000013FC
C:\Windows\helppane.exe 00001F64
C:\Windows\system32\ApplicationFrameHost.exe 000011D4
C:\Windows\system32\DllHost.exe 0000091C
C:\Windows\system32\OpenWith.exe 000020F8
D:\Apps\enc_foo_1_3_14\foobar2000.exe 000026AC
D:\Apps\mIRC\mirc.exe 00001104
c:\windows\system32\sihost.exe 00000940
c:\windows\system32\svchost.exe 000020A8
c:\windows\system32\taskhostw.exe 00000A44


No driver / windows update changes since I logged off last night, but now I'm constantly getting DX11 errors. I did swap from DVI to HDMI though.

Attempt #1 - logged into game in the Mists at our fc house, checked 1 retainer, opened up the dialogue for the 2nd and crashed

Attempt #2 - talked to the 2nd retainer, bought some stuff off the MB, ported to my Shiro house and immediately crashed on zone change

https://i.imgur.com/R1Qy88I.png

Attempt #3 - logged in and instantly crashed in shiro, double error this time

https://i.imgur.com/CC734Jg.jpg

Attempt #4 - logged in and instantly crashed in shiro

Attempt #5 - swapped to DX9 and logged in w/o issue, played ~20m, logged out.

Attempt #6 - swapped to DX11, logged in and crashed within 5s

Attempt #7 - reverted to DVI, yoinked out the HDMI, reverted display changes in nvidia control panel. logged in and crashed within 5s.

Attempt #8 - uninstalled & reinstalled XIV, logged in and crashed immediately

Attempt #9 - uninstalled drivers, rebooted to safe mode, DDU cleansed, reinstalled drivers, rebooted - logged in and crashed immediately


edit: what the hell. I upgraded my wireless dongle firmware and it somehow magically fixed the DX11 errors. They aren't even related in the slightest. I bloody hate w10.

Hello hqdm, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Seems your issue has been resolved. That is great! I will be moving this thread to "closed concerns" Please do not hesitate to create a new thread if you have any other issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.