HELP Launcher problem!!! Cant LogIn

https://ibb.co/m9MMd8

I cant LogIn into my account/game since when I start my launcher, this screen pops up

https://ibb.co/m9MMd8

and not the regular ffxiv LogIn screen.

It only lets me to set up a new Account or register with an existing account for a new trial.


Someone Please help me.

Set up a new account and see if it'll let you use your existing credentials?

Hello Lizyea, Thank you for posting on the Final Fantasy XIV Technical Support Forums

I would like to suggest going to your library and make sure you are launching the full game and not the trial.

Hope to be of assistance.

Quote:

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Originally Posted by Ariellendera

Hello Lizyea, Thank you for posting on the Final Fantasy XIV Technical Support Forums

I would like to suggest going to your library and make sure you are launching the full game and not the trial.

Hope to be of assistance.

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I am launching from ffxivboot.exe

starting the launcher makes me go directly to the trial screen.

I dont understand what you mean with going to my library.

Quote:

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Originally Posted by Lizyea

I am launching from ffxivboot.exe

starting the launcher makes me go directly to the trial screen.

I dont understand what you mean with going to my library.

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Are you still having this issue? I would like to be of assistance if your issue persists.

Thank you for playing Final Fantasy XIV! Hope to see you online.

I have got the same problem
Can´t start the right launcher since i put the game from one PC to a new one with an external hard drive. I am always ending in the login screen for trials and dont understand it. While using my old PC i can start FF, using the new one with completely the same gamefile it doesnt work? Sorry for my english, its not my mother tongue.

Thank you for the reply Nexbezhul.

Where did you download the launcher from?

Try redownloading and installing the launcher using this link: http://www.finalfantasyxiv.com/playersdownload/eu/

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.