Mac Client Missing Icons - Resubmission
I'm resubmitting this because the resolution was to re-install the game. I had mentioned that I did a fresh install in my original bug report. Just in case, I did it -AGAIN-. The icons are still missing.
Steps taken to resolve issue per original post:
1) Move FFXIV application to trash bin.
2) Move "Final Fantasy XIV" folder from ~/Library/Application Support/ to trash bin
3) Empty trash bin
4) Re-install
Upon launch, the icons are missing again, just like my original screen shots.
Original bug report (with additional date)
When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time:
3 Apr 2018 - 28 April 2018
Frequency:
Every launch
World name:
Sargatanas (but also occurs during boot)
Character name:
Craya Eve
Retainer name:
Not applicable
NPC name:
Not applicable
Monster name:
Not applicable
Class/Level:
60/RDM but also occurs during boot
Party or solo:
Both
In-game time:
Any
Area and coordinates:
Any
Housing:
Not applicable
Steps from fresh install:
1. Open FFXIV launcher
2. On title screen, select configuration
3. Notice icons are missing
Alternate Steps:
4. Close config and log into a character
5. Open system settings
6. Notice icons are missing
Connection Specs
- Not applicable however: Frontier FIOS 100/100 with Google Wifi
■ Mac Specs
MacBook Pro 15in 2016
Processor 2.7 i7
Memory: 16GB
Graphics: External GPU Radeon RX Vega 56 - 8GB - Connected to mac via Akitio Node + Thunderbolt 3
MacOS 10.13.4
Laptop Model Name: Macbook Pro 15in 2016 - Touchbar model
Laptop Model Number: Not applicable
Gamepad Manufacturer: Not applicable
Gamepad Model Name: Not applicable
Gamepad Part Number: Not applicable
Browser Information
- Chrome 66
Images representing these bugs can be seen here:
https://imgur.com/a/9L29d