Printable View
I have a standard legacy account and my server isn't closed for character creation but I can't create a second character on my server. I'm receiving a, "you already have a character on this world, please choose another one" message. Has anyone encountered this issue? :confused:
The basic sub only lets you have one character per world with a max of 8 characters. The slightly more expensive sub allows up to 8 per world with a total of 40. That should be the only reason you can’t. Although I’m not a legacy player, so maybe the subs work different for you guys, but I thought the main differemce was just that your subs are a couple of dollars cheaper? If there are still two tiers of subs for you then that would be your issue.
From what i'm finding online the two sub options are entry and standard, with standard allowing multiple characters on the same server. I have the standard sub, so unless i'm missing something i believe i have the correct sub?
Yeah that sounds like a problem, I only purchase the entry sub and it clearly says so when I log into the omg station. If yours says standard then I’m not sure why you are being restricted as that’s the entire point of the standard sub. Maybe you need to restart the game if you literally just upgraded to standard? Otherwise I hope you can get some official assistance since this is clearly an issue.
Hello Sapirka, Thank you for posting on the Final Fantasy XIV Technical Support Forums.
Unfortunately, the issue you are having is not something that we can assist with here on the Technical Support Forums. You will need to contact the support center or possibly the GM's regarding your issue. I will be moving this thread to "separate support required" Please do not hesitate to create a new thread here if you encounter any technical issues.
To reach our live chat support please follow the steps below.
1. Visit the SQUARE ENIX Support Center at http://support.na.square-enix.com/
2. Select FINAL FANTASY XIV as the game title.
3. on the next screen click on "Contact".
4. You will then need to select a category and sub category from the drop down menus.
5. Next, type a basic description of your inquiry in the "Contact details" section and click "Next".
6. on the following page click "Next" again. Ignoring any Knowledge Base Suggestions that may apply.
7. Provided your contact is during SQUARE ENIX Support Center's hours of operation, you should see a Chat Support option. Click "proceed to chat support" to initiate contact with one of our Chat Support Representatives.
NOTE: Live service is available Monday through Friday, 9:00 - 18:00 (Pacific Time) (Excluding holidays)
additionally, you can get assistance from a Game Master in-game. To do this simply type “/supportdesk,” which will bring up the menu to contact a GM for further assistance. Game Masters Offer support 24/7.
Thank you for playing Final Fantasy XIV! Hope to see you online.