So tried launching my game as usual logged in and boom error codes https://prnt.sc/j96v5r
Then i tried updating my graphics card, running as admin.
even uninstalled and reinstalled and kept trying launching. i also attempted booting without steam.
but now after trying all these fixes (even after the Fresh install) i get this http://prntscr.com/j9a8uk
Hello Doofles, Thank you for posting on the Final Fantasy XIV Technical Support Forums
Can you elaborate on the kind of issue you are having?
Please provide:
- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
Hope to be of assistance.
Pc, Wired, and only programs running would be steam and whatever i use for my razer keyboard and mouse. i run ff14 through steam. (well bought it through there)
Hello Doofles Thank you for your response.
I would like to suggest doing a "clean boot"
To perform a clean boot for Windows 8/10: Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows 7: Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. For Mac: Restart the Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. Release the Shift key when you see the login window.
Hope to be of assistance.
Hmm attempted this and no change from what im seeing
Thank you for the update Doofles.
Which error are you getting now? Your first made it seem like you no longer get the DirectX error.
As for the second error, we have a few more troubleshooting suggestions:
First, make sure that your Anti-virus/firewall is not interfering with Final Fantasy XIV.
Open the Internet Explorer browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP may forward these ports for you.*
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
Hello everyone,
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
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