error i2501 on crysta and steam
Hi! I came back to play when the Free Login campaign hit and felt the urge to go full time.
So yesterday I purchased Steam Wallet funds to my wallet and received confirmation today that it was added to my account. However, at the time I tried to add the sub fee to Mogstation, it said something among the lines of "try again later" and that Mogstation would be on maintenance. Then, I tried again and it gave me this message:
You cannot use this function.
Please contact the SQUARE ENIX Support Center for additional details.
Error Code: i2501
So I contacted support and they told me they were addressing this issue on the Lodestone and were looking after it, and suggested me that I try another payment method. Which I did, with no result, got the same error. Tried support again, and they told me to hold on until the issue was resolved and stated in the Lodestone news.
Which I did. As soon as the news hit on the Lodestone, I tried again. All methods. Still getting errors.
I don't know what to do anymore. Please help!