Random Infinite loading duty roulette trials, ruining play

I sometimes get an infinite black loading screen trying to do trials, usually I can load back in but it just looped back to the infinite loading art screen this time after restarts.
It's not the hard drive because I play sometimes from an SSD and somtimes an HDD, and another PC, and it happens very rarely but still on all. I try to disconnect the internet from network connections for a second to force a re-log menu, usually that works but this time it did not.

I'm assuming it is Shiva because it is the only trial I have seen it happen before to myself and others (including family), but when I check after finally loading (presumably after a kick which I really don't blame anyone for doing) the recent played just says "--". Even when it happened to other people I always see them able to reconnect and load in. This is the only time I wasn't able to load in even after restarting many times and unfortunately online friend wasn't looking at the time to check what duty I was in. I could still hear the party message noises the whole time when on loading screens. It's happened on a few different internet connections, also, including direct ethernet, + different ISPs.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If I'm understanding you correctly, you get an infinite loading screen in some trials, however, you are unable to load into the Shiva at all?

Is this a recent development, or have you had problems for a while? What have you done in an attempt to resolve the issue already?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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