Refer a friend and server closed

So I got a friend that just bought the game. We did th refer a friend program and he goes to create a character and server is closed?!?! Is there a exception to this rule being it is through the refer a friend program?

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Originally Posted by SmokeyTheSequel

So I got a friend that just bought the game. We did th refer a friend program and he goes to create a character and server is closed?!?! Is there a exception to this rule being it is through the refer a friend program?

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No such exception.
Unless the server involved is declared as a Congested server (currently only Balmung is considered Congested), any locks on character creation is only temporary during periods of high activity.
Try again during off-peak hours.